(Poor customer service) I went in to take a new device out on a 24-month contract, All was going well at first and then I said I would like to add some insurance to the plan she went If you just give them a call when you get home you can do that. They were more interested in getting home then anything else, I given them... read full comment
August 2025
I went into the EE store in Ashington to sort a SIM card issue and although I appreciate they weren’t able to help me the level of customer service was very poor. The lady who served me made me feel like I was more of an inconvenience. At one point as I was explaining my situation her personal mobile phone rang and was... read full comment
June 2025
This review is very much for Kyra and her support with an issue we had with my father's phone. She sorted the problem with no fuss & thankfully the outcome worked out well. She was very much focused on the customer which is sometimes rare in these situations. She's certainly an asset to the team & the EE brand. Also, a... read full comment
EE, part of the BT Group, is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services. Our EE shop located on Station Road, Ashington offers a great range of mobile phones, tablets, broadband and SIM only deals for personal and business use.
