December 2023 by Sarah Coles
Quickly served for our collection. They offered to bring it out the rear door as it was a tumble drier and we'd parked round the back. They brought it out and put it in the boot of our car. All in all took about 10 minutes from going in to it being in our car without having to lift a finger! Thank you!
October 2023 by Michael Picanto
Visited a 3 times in 2 weeks to look at, then buy a digital camera, then buy then more memory cards. Top marks to all the brilliant staff who helped me through the process. Will be back.
September 2023 by Russell Wright
worst delivery service on the planet 22 days and still no delivery can't speak to an actual person no-one knows what's going on awful!!
December 2022 by Ben Thomson
didn't have to wait long to be served, and collect my purchase.
July 2022 by Yalda Mosavi
Rude and poor customer service even the manager was very technical
July 2022 by Gulsoom Jawad Salehee
Rude and poor customer service even the manager was very technical
June 2022 by shell Chisholm
I was very pleased with the customer service provided by the staff at the Ashington store. I had ordered a soundbar, which was to be collected on Weds 15th June. Due to a problem with their delivery it was not in store. The lady who served me was super helpful & said she'd contacted the provider to ensure it would be in store for Sat the 18th. I went to collect it today & the young lady with black hair was very helpful with the follow up to ensure collection was smooth & painless. The staff of the Ashington store are a credit to the company & I'm very pleased with my new sound system... Well done ladies!
February 2022 by Sharron ?Sis? Gray
No wait friendly helpfull
January 2022 by Susan Walker
Nice large shop plenty to buy.
August 2021 by Scott Wright
Big store, no where to park close for heavy items. Outside the front of the shop is Double yellow lines. You can park free at the rear of wilkos but it can be a bit of a walk it you have your hands full. Staff are friendly and store is clean.
July 2021 by darren allison
Tryed to return an xbox controller but never emailed my receipt but had proof I had bought it there after 20 min of getting no where , was told to go and ring customer services that's a joke 20 mins of trying to speak to someone was impossible so I went back in the shop back in the que 20 mins decided to just buy a new controller and ever single one of them were out of stock what a waste of time the staff hid no idea and kept constantly rubbing hand sanitizer on her hands covid nut job I won't be back!!
June 2021 by Gillian Mcmurdo
Many thanks to the two young ladies who were at work this morning I collected a patio set and the ladies were so helpful and kind helping me load it into my car they went above and beyond for me so great customer service hopefully they will get to see this or have my thanks past onto them xx
January 2021 by jimmyc
shambles!! Can't order in store(click/collect only) Can't order online (too busy) Live chat 30 minutes wait.
January 2021 by Liam Wilson Wright
Poor customer service and not helpful at all
September 2020 by MarkF Hughes
Shocking service. Got stuck in traffic and got to door at 6:02 and lots of laughing faces would not let me collect. Shame on you if I had not already paid I would have gone elsewhere
