December 2023 by Steve Hurst
The majority of staff here are consistently rude to customers and make you feel very uncomfortable when entering.I'm all for giving places second chances but nothing ever improves here.Such a shame for such an important community service.
December 2023 by Ali Bee
Is it a requirement of working in this post office to be as miserable and rude as possible, especially the lady with straightened ginger hair andglasses,, you are truly miserable
August 2023 by Bob Marley
If you want to be spoken to in a rude and condescending manner visit this post office. The old women is miserable as sin, think she needs to get laid!Update... I visited this branch today and as the lady mentioned in my original review wasn't there the service was much improved. The lady with the short hair was friendly and attentive, and seemed genuinely happy to be there. I'm not the sort of person who won't give credit were it's due, so I've updated my rating to 3 stars.
June 2023 by John Probert
also newsagents .Central location
November 2022 by Eee ?A Human? Ore
Checked the time the post office was open until - Saturday 5pm the site said.Went to Alnwick to specifically post something, as they have closed all the local post offices. Arrived at 4pm to find it closed with a paper hand written sign saying it had closed at 3pm. How unprofessional and shoddy.
November 2022 by D Bush
Checked the time the post office was open until - Saturday 5pm the site said.Went to Alnwick to specifically post something, as they have closed all the local post offices. Arrived at 4pm to find it closed with a paper hand written sign saying it had closed at 3pm. How unprofessional and shoddy.
June 2022 by Adam Hunter
Excellent service today at the post office. Thank you
May 2022 by Ian Richardson
Miserable and rude staff who overcharge on postage, putting things through first class when you ask for second. They don?t listen and then bark at you like you?re supposed to read their minds for what they want you to do. They were most upset today when I disturbed their chat, despite waiting patiently for them to finish without interrupting.
January 2022 by Kerrin Roffey
Do post office staff have to be miserable, unhelpful and grumpy? Is it part of the job requirement? It seems that way from the post offices in this area. Visited the Alnwick post office this week and the staff there behave like the customer is an inconvenience, disrupting their 'stamping' and paper shuffling behind the counter. I must point out that the staff in the grocery side of the shop are pleasant and helpful - but if you have to go to the post office section, don't expect a smile, cheery greeting or please or thank you! They'll look at you with a 'yeah? What?' look on their faces and reluctantly serve you. Bunch of miseries.
September 2021 by David Jackson
The staff at Alnwick post office are the most surly bunch I have ever encountered. Very abrasive, unfriendly & rude. When you walk in it is unclear where you are supposed to wait. I waited in one queue only to be told to wait in another at the back of the store. Then they started to call customer who were behind me in the queue. Some serious improvements needed.
August 2021 by Andy Thomas
The staff at Alnwick post office are the most surly bunch I have ever encountered. Very abrasive, unfriendly & rude. When you walk in it is unclear where you are supposed to wait. I waited in one queue only to be told to wait in another at the back of the store. Then they started to call customer who were behind me in the queue. Some serious improvements needed.
August 2021 by May Brayshay
Had to go in to there one Sunday as .my own post office was being refurbished.I arrived at 11.35 and on the Post Office website it said open to 12 noon.. this woman said we close at 11.30 . So i pointed out it said open till 12 on the website - her reply was oh that was when Covid was in place. ?? asked her if there was any other post offices in Alnwick and she snapped i dont know their hours.I did find a lovely post office on wagon road - who is open till Six on a Sunday . And she couldnt have been nicer !!
January 2021 by Quentin Field-Boden
Normally Ok but ignore the opening times at the moment because the hours have been changed but the details here have not and they are not accurate.
September 2020 by Lesley Waters
I am so grateful for that extra mile staff are prepared to travel for their customers. You didn't only save Christmas, but also my future. Amazing staff thank you
October 2019 by Graeme Carson
Nice helpful staff always pleasant and polite when we have been visiting alnwick, keep up the good work!!
