October 2023 by Alan Bell
Fantastic service and advice from Ross in the Plumbing section today and great that parts needed to fix dripping mixer tap were in stock. Thank You !
June 2023 by Lynne McMurray
Colin in the plumbing division is wonderful, he has helped with my many returns over a prolonged period and advised of alternatives when items havent been available. Excellent customer service.
July 2022 by Sylvia Mower
I was served by Colin as suggested by my plumber. He was very helpful and courteous. Customer service above and beyond.
March 2021 by Stuart Crook
Rang today to get sand delivered with the paving slabs order went through and told it would be with me this afternoon.then received a phone call saying it not getting delivered today it might get delivered next week
March 2021 by Peter Maughan
Excellent customer service from Stephen in the office and the waggon driver. Quality decking to match the quality service couldn?t be happier thank you very much
March 2021 by Moose Head
Top builders merchant, knowledgeable & friendly staff, good stock
September 2020 by James Allan
My wife visited the Alnwick branch to look for some kitchen units, and the lads there were extremely helpful. She mentioned how it was a breath of fresh air for her when visiting a builders merchants, how they didn?t talk down to her cos she is a woman.I went in with her to order them and again the lads couldn?t have been any more helpful. They appeared to enjoy their work, which makes a huge difference when interacting with customers. Will definitely be our first choice in the future. Well done lads.
September 2019 by Alyn Brewis
My wife visited the Alnwick branch to look for some kitchen units, and the lads there were extremely helpful. She mentioned how it was a breath of fresh air for her when visiting a builders merchants, how they didnâ??t talk down to her cos she is a woman.
October 2017 by Lauren Whiting
I came into store today to buy some bricks. There was a lovely man outside who showed us a few options and even let us take one to sample and see if it was the same, which it was. I can not fault his customer service he was so helpful! Once we came back to purchase all the bricks we needed we went to the desk where another lovely man was. Again I can not fault his excellent customer service he was also very chatty and friendly and told us everything we needed to know. I really wish we had taken down their names to give them the credit they deserve. We were in store on 24/05/2017 at around 4pm. Lovely store and I will be recommending it to anyone. Thanks again!
