August 2023 by Diane Robinson
I was in Nationwide today and was served by a lovely lady called Grace. She was so kind and helpful. She then brought me to the atm and showed me how to correctly use it . Lovely pleasant lady.
February 2023 by Caroline Mcdonagh
The Staff are lovely and very friendly and helpful?
December 2022 by David GAW
Very helpful ?
December 2022 by Robert Williamson
If you enjoy queues ... You'll enjoy visiting Nationwide Portadown. Today, I spent AGES (along with others) standing in a very static queue (no seating) whilst Nationwide counter staff spent AGES dealing with each customer. As I was told some time ago, Nationwide now only offers a 'No appointment necessary ' approach for customers .... which basically means ... turn up .. find yourself a place in a very static queue and N/W staff will see you (hopefully) sometime before the close of day ! .. Unlike (not so long ago) when appointments couldbe made with knowledgeable staff to discuss & sign up for various investment options ... now it's one size fits all ... Turn up , do your business at the counter.. like it or lump it .. Well , I've decided to 'lump' it and move off to another place where where I can make an appointment to discuss investment matters face to face .... so it's Goodbye to Nationwide .... Thank Goodness !
June 2022 by Edcarla Neri
(Translated by Google) Very good(Original)Muito bom
December 2021 by Vaidas Skanas
You stand by the window next to other people, while you talk everybody can hear your personal stuff, also while waiting i looked to my side and saw one womans all the bank details, i could just memorise details and steal her money.
November 2021 by Neil Serpliss
Rang up today to portadown the man could not have been more friendly and helpful on the phone. I got through to the department elsewhere that I needed to speak to straight away. The lady was just as helpful and I got all 3 things sorted straight away. Excellent service.
July 2021 by MrAndersie91
I have been with Nationwide in Portadown coming up on 12 Years now..The staff have always greeted me with a smile when you go in and when you walk up to the counter window, and always say Goodbye, Take Care etc when leaving and they've always helped me with information i need when enquirying/asking about a new account, card or loan they have to offer.As they are a Building Society, i would definitely rate them far higher than a normal Bank
July 2021 by Sean Mc Kerr
Put my card in outside for withdrawal of £500. Machines were getting serviced inside and no money came out. 7 mins later I was at the counter and told to come back the next day to make a claim, nobody was interested in sorting it...returned to portadown to see another lady. The original woman was conveniently off that day. Told it would be a few days to sort it. Came back to portadown for 3rd time and told it could be up to 9days. 15 days later, I'm into an overdraft and nobody has contacted me. Really really shabbily treated.
July 2021 by Ken Cardwell
Have been with Nationwide Portadown for several years . The service has always been excellent. The staff are always friendly and helpful.
September 2018 by David Mo_ore
Good bank but this is now the like 4th time my cards been declined/blocked for no reason whats so ever. I've now to get up earlier than Id of liked tomorrow to go down and sort it out. Reason being because when I ring them and they ask for my pass key that I use every single day of my life for my internet banking... it says I've typed the wrong code in so you know I'm switching after this. Can't buy anything on Amazon without this happening.
January 2018 by Sebastian Slowinski
Unfriendly staff, hardly ever willing to help. When I come to explain a situation they know better and tell me nonsense, but most importantly do not listen. Incompitent to carry out simple tasks. Poor
