December 2023 by L M
Store clean and staff helpful.
August 2023 by Anna Nadybal
Pharmacist very helpful. Twice in the past year I had to ask them for advice and she went above and beyond to help me.Thats the customer service you would expect. ThankYou
April 2023 by nicola glen
I?ve never experienced such rude staff. Went in for an item and the woman was extremely rude as if I was annoying her! I will never shop at Gordon?s chemists again.
January 2023 by Shelton Pumhu
Refused blatantly to check my sugar level i am diabetic. It was on 07/01/2023 at 12.50.
August 2022 by hammad shah
Worst customer service ever seen.Rude, unwelcoming, impolite, having an atittude.A business is suppose to be all about customer service.The staff at Gordon's Portadown (specifically at the Prescription Area) was not welcoming at all.I went to get my toddler's photo taken.The woman (seemed to be a senior staff member) had an attitude as if she was not in the mood to help.She said that the child will have to stand still. She didn't engage with the child at all neither tried to be friendly with the child (let alone us).She kept making faces and body movements straight away when my child wasn't standing still for a few seconds.Her body language, facial expressions and dialogue all clearly showed that she didn't want to help at all and wanted us to just leave.How do you expect a toddler (3 year old) to just stand still for you whenever you want?Staff is suppose to be friendly, cooperative, engaging and act fast.When taking photos of babies/toddlers, you are suppose to get in position yourself first and be fast in taking snaps rather then waiting for the the child to make a pose for you (as if they are adults) before you get into position to take the photo.I am amazed at the level of arrogance/attitude your staff member has.Never going to another Gordon's store anywhere again for anything.
August 2022 by Faiqa Shinwari
Worst staff everVisited for my 2 year old son, for his picture to be taken. The staff was so rude and unhelpful, she was literally making wierd faces. I fail to understand, how a 2 year old is expected to stand still for a picture? They need to be engaged and tried to be clicked. But the staff didnot even TRY to take a single photo unless he would stand still.I felt insulted by her atitude.They should not offer such service if they dint have trained staff for it.Never going to visit again
December 2021 by Jane Mckee
The most unhelpful staff I've ever come across! All of them very dour and no enthusiasm for their work especially a week before Christmas! Compared to other Gordon's shops I've been in the staff are bottom of the list
July 2021 by Aaron Mcdonald
Will never go back in to gordons portadown after seeing the videos of your staff mocking autistic I am autistic Special needs my self and it very very hurt to be made fun off.
July 2021 by Roslyn Robinson
Will never shop here again after disgusting video of staff mocking autistic people
September 2020 by Rosemary Tomlinson
Staff always appear to treat customers with kindness and respect. Excellent service and nothing appears to be too much trouble for the staff. I thoroughly recommend your using them. Thank you.
April 2020 by Julie Magowan
Thank you to the staff of Gordon's Chemist Portadown. You have always gone out of your way to help people but even more so during COVID-19. You allowed us to make very suitable purchases for our NHS in Craigavon Area Hospital (ICU) and I know that they will appreciate all the purchases.
September 2018 by Alexander McCausland
Great local company. Catering all you medical and cosmetic needs. Great staff, knowledgeable. Full-time duty Pharmist to deal with all medicine based queries.
November 2017 by Amanda Barr
Very helpful staff. Great selection.
January 2017 by Stephen O'Connor Loss Assessor
Good customer service
August 2016 by Stephen O'Connor Loss Assessor
Good customer service
