September 2023 by Steve00 Alt
Nobody answers the phone when its ringing!Was going to call about if they sell any tools to remove my Samsung A32 5G battery. I already have alcohol wipes to remove the adhesive backing. Just to upgrade the battery.Its so I can keep it for another 20 years or so on contract.
August 2023 by Kayla Collins
Went in to upgrade a sim only business plan that is out of contract, the sales advisor told us the contract couldn't be upgraded as it had been purchased in the strabane store. Dont see why this makes a difference, o2 is o2, what's the point of having stores in different towns if you cant upgrade where ever.
April 2023 by karl donald
Was in shop this morning, two assistants had faces on them like slapped arses, female assistant didn't want to know, always have bad staff in Omagh branch
April 2023 by Deep South (Deep South)
I got lucky, I entered to the shop and I interested about upgrade options, the staff was friendly and helpful. I have got detailed answer for my question. Would recommend it.
March 2023 by 100 Alamo
I was this shop several time for inquiry only. They were polite, and helpful.May be I had lucky in that time.
August 2022 by kilcootrykid
I was in the O2 shop in Omagh this morning... problem with the charger lead and phone wasn't charging...(I have a HUAWEI phone on O2 contract...phone wasn't bought from O2)....lady in the shop told me there was a lot of dust etc in the area where the charger lead goes into the phone...she tried to remove all the dirt but couldn't get it all out so she suggested I take it to a shop up the street called ICovers...these folks sorted it for me all within 15 minutes..I have nothing but praise for both shops and so great to see businesses interacting to help people. I wouldn't have had a clue where to go to get the problem sorted and thought I might have to replace the phone! Thanks again to O2 and ICovers
July 2022 by Donal Connolly
Called into sort problem. Staff had all sorted in seconds. Nothing a problem.
August 2021 by Jacky Quinn
Lovely friendly staff went out of there way to help me chose the fone that suits my needs i know there under pressure esp in these hard scary busy time and still had a massive smile and welcome defo would travel again from enniskillen to omagh for there service a little smile goes a long way
August 2021 by kevin murray
Good stuff good contract
June 2019 by Deborah Holder
Hugh was v helpful today much better dealing face to face with helpful friendly intelligent staff than working with those on the end of the phone
October 2017 by Jonny Begood
Just tried to ring the shop again no answer the people that work in the shop couldn't give 2F's to be honest it's a poor Service give them a ring if you don't believe me
April 2017 by Philip Bell
The staff have many things to do, none of which include helping customers.
April 2017 by J Love
Just tried to ring the shop again no answer the people that work in the shop couldn't give 2F's to be honest it's a poor Service give them a ring if you don't believe me
March 2017 by Sharon McCaul
Davey thank you so much taking the time to figure out 'how exactly' to begin to fix my phone!!! Hardware problem/kids problem!!!! you fixed it anyway. Thanks again
Sharon McCaul.
October 2016 by monica murray
I have been in this shop only a few times, I try to avoid it at all costs, in the few times I have been in this shop, I have never received even one star customer service, it really puzzles me how these people get jobs, needless to say I left the shop with no phone, I'm quite sure this brought joy to the 3 members of staff that were there as none of the 3 wanted to process the sale or go get the phone , one looked at the other and said do you want to do that? Do you want to do that? Nobody seemed to want to do it... Both my husband and I, my daughter and my son are all o2 customers, o2 do yourself a favour send your staff to "apple " for customer service training ...
