December 2023 by Sharon Harper
Staff are lovely and always happy to help, nothing ever to much trouble. Lovely bunch of people
November 2023 by Sandra Blair
Could you please thank your security man, i fell leaving your store on Thursday afternoon. My trolley stuck and he told me to pull it back. As i was doing this my foot caught as someone had moved a triangular sign. Your security guard lifted me up with help from a customer and asked if i was ok. I was more embarrassed. Never thanked him. Nothing broken but badly bruised.
November 2023 by Gordon Jackson
Located inside a large complex with eating places and other shops, also a petrol station and cinema located nearby
August 2023 by XIX
Love daily trips to asda for groceries, love looking around, the layout of the place is decent, most of the staff are decent.However, some of their prices, especially for electronics, are a bit steep as I've found the exact same product online for way cheaper in brand new condition.I know what I'm about to say next isn't really much to do with asda. But this Prime drink is driving some customers to act feral ?Even some of the most arrogant hooded kids that are way too underage for the drink have pushed past me, not even saying sorry, they just race for the shelves and nearly do a face dive on them.Asda need to put an age restriction on them because it clearly says on the back of the drink that kids under 18 shouldn't drink it.That way, it will maybe keep on the shelves longer for others who haven't tried the drink yet. Because some people just take handfuls when it clearly says take 2 or 3 per person.
May 2023 by D C
Absolutely disgusting customer service. Wouldn't help me with an item of personal property that went missing or was stolen in their store. Took over an hour to get speaking to someone and then they never got back to me anyway. Total embarrassment.REPLYHi, thanks for replying. My visit was Saturday 29th April around 12.30pm. I have already contacted the store twice without anyone getting back to me and also called customer service on Monday but have not heard back so I will have to give up at this stage and accept that I cannot do anything about the missing/stolen item of personal property from your store.FURTHER UPDATENever heard back from national customer services after I spoke with them on Monday 1st May after promising that the local store would look at CCTV to see what happened to my missing personal item that has not been traced. Should really go to the police but no point so have given up and learned a valuable lesson to avoid the Newtownards store at all costs.
May 2023 by Bandzior
I always find Prime here in Newtownards Asda, i think its a very good store ?
May 2023 by Les
Had to do a cross country trip to find the drink prime for my kids. Have to say they were very impressed when we found it in ards Asda 5*
April 2023 by Lisa Kane
Purchased 3 boxes of medication and when got home they were all empty! Had no receipt as I choose not too at self service till. Clearly staff or customers are helping themselves! I?ve now lost £10! Livid!!
April 2023 by Mike Brennan
Placed an order on justeat and boy did I regret that decision. Driver who spoke zero English turned up with 3 of 6 items I had ordered and paid for. Of course it was the expensive 3 items that were missing. Got nowhere trying to communicate with the driver so I tried to call automated system hangs up after saying use the website. Website customer care useless kept putting me back to the start menu. Justeat no refund and down £20 and a £1.13 service charge the irony that they charge for service. Pathetic all round
February 2023 by IRWI Germany
A lot of time I saw how worker don?t put reduced food for refused place and just give all food for there friends
January 2023 by Caroline Mccready
I went to use the self checkout today and I ask the girl which one I can use cash on. I was digust with the dirty look I got as if to say can you not see for yourself, which I did within seconds of asking. Her customer service was awful.
December 2022 by Laura Rodgers
It's a big store with plenty of choice. Also has clothes section but men's part is very small.
December 2022 by Ryan Robinson
Bigger than Downpatrick ASDA, some people from Downpatrick think this one is better.
November 2022 by Art NI
I?ll never ever buy meat from ASDA ever again- I bought a silver side roast for Sunday dinner?. Put it in slow cooker on low at 10am took it out at 4pm - it should have fallen apart? was as tough as an old boot? electric carving knife struggled cutting it!! absolutely disgusting literally could not eat it?. Ended in bin?.Never again!!!ASDA you seriously need to up your quality?.
November 2022 by Max Carroll
Great shop and you can get everything you need.