July 2025 by Ellen Curran
Nice atmosphere. Staff friendly.
September 2024 by June Cunningham
It's a lovely, friendly wee cafe to stop for a break & get a toastie & soup or just a coffee & tray bake. The staff are really nice
July 2024 by Stephanie
This used to be a regular spot for us before we moved and we never had any issues before. The staff where always very pleasant. Fast forward to today myself and my 4 year old where in next and my little one said mummy I need the toilet I said thats OK hunni we will go upstairs use the toilet and get a coffee after. So up we went to find a lock on the toilet door so I asked a member of staff could we please use the bathroom. To which she replied quite ignorantly no for customers only I looked at her and said its actually for my 4 year old and she replied use the food court. My little girl was in a rush to use the toilet, I'm also 39 weeks pregnant and the food court is far enough away for her to have an accident on the way. Needless to say we certainly did not stay for a coffee. This woman automatically assumed we weren't customers and she certainly didn't give us a chance to be a customer. Good for you guys if your happy to loose customers but please take a look at certain staff as my 4 year old has more manners than this and actually commented about how rude she was. And for reference this member of staff was about 5ft tall brunette with ponytail glasses and accent. My questions to her is what does it cost her to be pleasant to people and two what difference to her life would it make to let a child use the toilet?? I should note my annoyance is more the attitude of this woman. The ironic thing was, there was about four tables of customers and walk out side and Costa was swamped clearly much nicer staff in Costa! What a shame one woman can pull the whole place down! Good luck with that.
Kid-friendliness: NOT KID FRIENDLY AT ALL!!
May 2024 by Susan Glass
Usually go on my lunch hour love their tea and sweet treats, also very pleasant staff ??
December 2023 by Geraldine Condie
Awful. Absolutely awful. My husband's soup was cold, so they heated it in the microwave so hot he couldn't eat it. A very tiny slice of wheaten bread. My bacon, cheese n cranberry crossiant was ok but the knife was so blunt it wouldn't cut it!! My espresso was cold and I just couldn't be bothered to complain. There was one guy who did the food and really tried to help people. But the cafe needs looked at. £14.15 wasted! I would never go again, which is sad.
April 2023 by brian_Antrim
Myself and another chap stood waiting to be served while the assistant chatted to her colleague , I ordered a tea a coffee and two scones she asked if I wanted them heated to which I declined and was sorry as they were dry and firm , very unappetising, after spilling milk I finished my transaction, she then ignored the man behind me and continued her previous conversation... dreadful service ...two less customers here.
December 2022 by Global29604370873
To give it one star is a bonus wouldn?t let me leave zero stars. I know it was Christmas Eve but it really wasn?t that busy but had to queue for nearly half an hour the only effective member of staff was young girl on till taking orders. My toastie was cold by the time our coffee came the young fella making coffee seemed to be new and he took ages and I know they need to learn but not on a busy Saturday my husbands bacon roll was so overcooked it was like a brick and cold couldn?t be bothered going up to complain as queue was nearly out the door by then. We sat in and wish we had of taken it out to car as the interior was totally filthy carpet needed a good hoover and the wooden floor was filthy your feet was sticking to it the seats had throws over them and they needed a wash whoever is managing this establishment should be dismissed I?m afraid I?ll not be back plenty of nicer coffee shops around who take cleanliness more seriously
December 2021 by Nicola Hooper
23rd December rushing about getting last minute things. Decided to pop into the Next cafe to just relax and have something to eat. Well we met the most awesome, happy and friendly staff member ever! Didn't get his name but he was getting the food orders and putting them on. Such a bubbly, friendly guy and in all honestly made our day! Made to feel so welcome and nothing was a hassle for him. Even found bananas for the milkshake we ordered even though he thought he ran out! The other staff members were lovely as well.The big guys need to give them all a generous bonus. Made our day
September 2021 by Sandra Jones
Kris and his work colleagues very friendly and helpful, next your cafe staff are great
December 2020 by Nicholas D
After a long trek up Carnmoney Hill near by me & my friends decided that tis the season for Christmas beverages, so we decided that lunch at Costa for some hot drinks and a bite of lunch was the ticket. We all got different Christmas Beverages and although the Covid-19 restrictions did mean we spent a bit longer in the queue, we had a good lunch and enjoyed our Christmas flavoured hot drinks. After all it is Christmas!
September 2020 by Nicole Kelly
We use this cafe regularly and have always found the staff to be friendly and helpful. A nice variety is available. We always manage to get a table with little to no waiting time. We will continue to use this cafe. Thank you to all at Next Abbeycentre.
August 2020 by Danielle King
Not bad and nice view
August 2019 by Lorraine Patrick
Nice food, great location
August 2019 by Roger Byrne
Not too bad.
August 2019 by Magista Gamer
never been
