February 2024 by Caitlin L
I spoke with Joyce and every request was met. Very quick replies, friendly and very helpful staff. Chris the driver couldn?t do more to help on the day. Really great service, thanks guys!
November 2023 by EDWARD SKURKA
Well organised
August 2023 by Burns ?cailum burns?
Simply the worst delivery experience I have ever had. Countrywide Freight where due to deliver to me yesterday a large item that needed signed for so I contacted there office to confirm it was out for delivery and was informed it would be with me before 5 o clock. So I took the day of work and nothing arrived. Not best pleased I phoned in the next morning (today)and was assured it was out for delivery and would be with me bfore 12, so by half past 1 nothing had arrived yet again. I again phoned the office and was told it had never even been in one of there vans on either day as it doesn't fit and that I would now need to be available to take delivery tomorrow nothing worse than being lied to?.I have now lost two days work this week and also payed £50 for this delivery and still don't have it. What a joke!!
October 2022 by Jane
My son and I had to call up here to chase a UPS parcel & was helped out by the loveliest girl. Unfortunately I didn't get her name but she was sitting along the left hand side of the office & it was an absolute pleasure to deal with her. Thank you for being so nice.
October 2022 by Barry Woods
Parcels to the Uk from N. I. was a bit of a nightmare but no complaints on return parcels to N. I. from the UK.
December 2021 by Samantha E
My partner had been waiting for his parcel for a while when he checked his tracking it said his package had been in the depot for 10 days. No attempted delivery, no contact with him to tell him that his parcel was there. We've been at the depot for around 30 minutes and we are still waiting for them to give us the parcel. Beyond a joke
November 2021 by Peter
Today I was supposed to collect my parcel from there it turned out that she is not there my package has been completely destroyed !
August 2021 by Greg
Today I was supposed to collect my parcel from there it turned out that she is not there my package has been completely destroyed !
March 2021 by Raymond Shannon
Dreadful service from this company.Order was split and items took a full week to arrive from their depot a mere 40 miles away by a sub contractor courier. Original supplier kept being told items are out for deliveryExcuses such as staff on furlough used to justify delays, I am not convinced, no explanation for the misinformation has ever been provided.Scores a zeroDelivery drivers polite and apologetic for something not in their direct control.If your seeking a reliable courier ho with DPD every time.
March 2021 by Gaz83
Saved the wife's birthday. Absolute gems work in this place. Thanks again
February 2021 by Thomas McCloskey
Genuinely the worst customer service i've ever experienced. Had a delivery that was supposed to arrive 6th August - it is now the 14th and I have yet to receive it. I got in contact with them after assurances that it would be delivered today after a week of waiting only to be told I would have to wait until tomorrow. When I told them that wouldn't be good enough as I have been waiting for a package supposed to arrive 8 days ago, as well as guaranteed to be delivered today, they laughed down the phone at me.Amazed how this shambles of an organisation has managed to stay in business.
February 2021 by Derek Shaw
Was giving back a wrongly delivered parcel while staff were helpful i was disappointed with the receipt of my delivery which amounted to a piece of paper which i provided a squiggle and a single name
February 2021 by CAMERON MCCALL
love my dad working their keep it up forever running. I recomend working their
August 2019 by Patrick Crawford
All the driver's all good men
July 2019 by james burns
Im not one for giving businesses bad reviews but these guys deserve it, I dont mind that much if a delivery is going to take longer than usual but dont lie to the customers, had me waiting around work for hours telling me a package was definitely coming 2 nights in a row and it didn't show up. Waste of time.
