December 2023 by Deirdre Poole
Choose rug yesterday delivered this morning more than happy with this service ?, Thank you Kukoon ?
December 2023 by Brid Foley
Excellent quality rugs for very reasonable prices. Delivered usually within 1-2 days to the Republic. Can't get over how good they are. Just bought my 4th rug.
September 2023 by Louise Kelly
Highly recommend. Rugs are gorgeous, great quality and fast delivery. Ordered about 5 times now
September 2023 by Ann Osborne
Well pleased. Ordered yesterday. Delivery today in Mayo. Competitive price on hard to find coir length.
May 2023 by sonia Longthorpe
If I could give this company no stars I would! I have no idea how this company has good reviews.I bought a rug from this company in March, I did not receive the rug until the 4th April! to top it off they sent me the wrong rug! Their mistake as apparently they messes up the order. After many emails they eventually picked up the rug on the 29th April!! It is now the 11th May and I have not received my refund.The worst service I have ever experienced. The customer service is shocking.DO NOT BUY FROM THIS COMPANY!
April 2023 by Jason Lyttle
Great prices, delivery and no quibble returns. Good value all round?
February 2023 by Lucy L
Ordered and paid on Friday afternoon. Delivered Monday lunchtime. Fantastic service! Thank you so much! Plus the rug we ordered was on several websites and Kukoon was the cheapest and free p&p! Excellent!
February 2023 by Monika Pemberton
Bad customer service. I ordered a rug and as soon as I done it I realised I?d ordered the wrong size. Tried their customer service number so I could change it- no answer. Followed up with an email -no answer. Followed that up with Facebook-a bot replied. All the while the order was just showing as ?in progress?. Called their customer service number 18 times-kept getting an automated answer when number rang out. Eventually got an email from them stating the rug had now been despatched and just to refuse it from the courier and they would they issue a refund. Won?t ever use them again
February 2023 by Con McParland
Excellent service from our very pleasant and curtious sales consultant, Ciara. Highly recommended store for beautiful rugs to suit all floors.
December 2022 by Sameer Sheikh
Day 7 since ordered and yet not received. Customer service has been extremely rude and unhelpful. They are sending item via royal mail who planned industrial strike. Why to block my order if they knew it. Item still sitting in Ireland and no updates yet. Not buying again and will return the order if ever received.
October 2022 by Ciaran
Ordered a rug & it never arrived. I've been talking with Alex (a very helpful & responsive customer support agent!) who did his best to find it but it has gotten lost in transit. I was offered a replacement or a refund. I opted for a refund as I have a friend who has a nearly new carpet for free. My refund was sent to my PayPal immediately. I will definitely be shopping here again, regardless of my rug getting lost. Thanks again Alex!
October 2022 by Karlo Sanchez
We recently moved to a newly built house and have very limited budget for rugs. Came across Kukoon Rugs and saw that they have a wide catalogue of lovely rugs and within budget.We ordered a couple of rugs to be used on different rooms. The ordering process online was very smooth. Delivery was fast and customer service was superb.Highly recommend Kukoon Rugs for those looking for quality and bang for your buck rugs.We definitely be ordering from them again.
August 2022 by Charles Powell
A decent rug at a fair price. Ordered Tuesday morning delivered Wednesday afternoon. Great service, I'm sure we'll order again.
June 2022 by Gavin Thompson
Would 100% recommend Kukoon Rugs. I was looking for a low cost good quality replacement for a living area with 4 kids. Staff managed to get the rug I wanted delivered to Boucher the same day. Rug looks amazing, only cost £80. Quite unbelievable it was so cheap and so much choice in store.
May 2022 by Louise
Great selection of rugs available and they're really great value! I couldn't find anything this affordable and modern anywhere else. I didn't want to spend too much money in case the cat makes a mess of it. I tried looking for rugs in IKEA first but found that the prices and selection were poor. The rug when it arrived was smaller than expected in width, but this actually suited me better because it was for a small spot.
