March 2024 by Billy Graham
Lovely setting....pricey
March 2024 by Pamela Cowell
Really lovely stay and the rooms have been beautifully
March 2024 by Majid Kavousi
Slieve Donard Hotel exceeded all my expectations! From the intricately detailed wood decorations to the spacious and beautifully designed rooms, every aspect of my stay was delightful. But what truly took my breath away were the views ? the majestic Mourne Mountains and the serene Irish Sea provided a backdrop that made every moment unforgettable. Can't wait to return to this slice of paradise!
March 2024 by Kathryn Bamber
Unbelievable poor service on Sunday 3rd March 2024.After telling a staff member we would like tea and scones, we were told to sit anywhere then INGNORED FOR AN HOUR!When we asked if someone could take our order it felt like we were asking the earth. No apology and girl had clearly not been trained in customer service.!Lighthouse Lounge had hardly any customers which added to the disappointment knowing that she wasn't busy but chose to ignore us.Beautiful decor etc but what's the point if no service.In the end after another wait we decided we would go elsewhere.This was our first visit planning an iterinary for a family party in summer.There is no possibility that we would entertain guests here.Even when we had waited again and decided to leave, no member of staff from the Lighthouse lounge followed us to recover the situation.On the way out of the hotel, a male staff member asked if we had a nice time.We shared our disappointment with him. He apologised but didn't take our name, didn't offer to get us a drink or anything. Whilst he appeared to have sympathy he didn't take our names to follow up so can only assume he wasn't that bothered either.The good news if you have read this: I can recommend a short walk down the road to a pub who will give you a wonderful welcome and make sure you are happy with the food and drinks.Don't waste your time admiring the decoration at Slieve Donard if you are hungry or thirsty because no-one is going to take any interest.A request for tea and scones is not important to the staff here.However if it's a rainy day outside go and sit in the Lighthouse lounge with a good book or magazine and put your feet up. No-one will disturb you and you won't need to spend a penny!Noteworthy details: There is no service. You can sit for a hour without being seen.Do not use the cafe here.
March 2024 by roisin white
Excellent, peaceful, relaxing , coffee was great, staff top-class.
March 2024 by Karen Russell
Room wasn't up to scratch crisps on floor unacceptable.Nearby activities: Plenty to do and see near by!Walkability: Easy to walk to different attractions!Food & drinks: Food was lovely but pricey?
March 2024 by Joanna Lulek
Excellent guest service. Professional, friendly and helpful staff.
February 2024 by Ciaran O'Hara
First class service on all fronts.
February 2024 by Barbara Hilland
Very special night away. Decor is stunning. Views and location are beyond perfect. Staff very friendly and pleasant. The only negative is you can't use spa facilities after you check out.
February 2024 by Sylvia Wright
Beautiful hotel. Staff excellent in all areas of the hotel. Found room 417, to b dated. Bedside tables with the drawers glued shut!!Dining room, which is also the breakfast room too cold.Breakfast, superb choices.
February 2024 by Ken Brady
Lighthouse lounge restaurant for lunch. Excellent. Lovely sea views.
February 2024 by Rosie Richardson
I was here to use a spa gift voucher. The spa treatments and environment were first class, and the light lunch included was delicious, in a dining room with a spectacular view. Service in the restaurant was a little bit slow but nothing to complain about really. Lives up to it's five star hotel grading.Nearby activities: Situated very close to Newcastle town (within walking distance) with its great atmosphere and variety of shops, cafes and bars. And of course the beautiful Mourne Mountains. The world-ranked Royal County Down golf course is right next door too.
February 2024 by Eileen Oliver
Classic Car Show.
February 2024 by Hils West
A beautiful hotel with a wonderful spa area. Relaxation Zone x100 ???
February 2024 by Naomi Dolan
Fabulous hotel. Staff extremely friendly and helpful. Great spa and pool facilities.
