September 2023 by Deirdre
Called office and was told to fill out the online form for a dental emergency and I was a previous patient for many years before moving out of the area. No response to emails and they don't answer the phone. Very disappointing.
November 2021 by Raymond Doherty
Excellent dentistry, pain free, friendly staff. Everthing explained every step of step of the way, cannot recommend highly enough. 100% satisfied with treatment. Thank you.
November 2018 by Lorna Young
A friendly , relaxed & professional atmosphere !Have recommended many of my friends , all very impressed with the level of service they received .
November 2018 by Chesca 246
Rosealine the dental nurse was extremely rude and unprofessional. Her phone manner was very unfriendly and then when I came in for my appointment and asked for a copy of the page which detailed the price of dental work which I required, she refused to provide a copy for me. Further to this she then raised her voice at me and the begun to ignore me to then speak to another customer whilst I was still mid conversation. However, the other dental nurse Rose then came and spoke to me and was very helpful in the situation and provided me with the paper work with no problem... which Rosealine refused to do. I have never experienced such rudeness! I was made feel very uncomfortable with her very rude mannerisms i.e. talking over me every time I tried to speak/ raising her voice and telling me I was ?wrong end of? for asking for a sheet of paper which the other dental nurse provided without any issues?..strange. It is such a shame to have someone like that work for/ represent the practice and ruin custom; I will now be looking at alternative dental surveys in the city due to the lack of customer service skills and professionalism and will ensure to let people know how I was treated whilst I was there.
November 2017 by Kieran Heaney
I couldn't thank Dan and the team at Whiterose clinic enough for all that they have done for me. Truly professional...
November 2017 by Glen
Not happy:(overall poor customer experience and treatment. Much better and cheaper dentists elsewhere. Would not recommend.
November 2017 by Honda Breaker
New teeth, new smile, new confidence. Totally love the whirerose clinic.
November 2017 by Jason McKenna
Excellent service, Highly experienced.
November 2017 by Kier Hean
Best dentist in Derry. :)
November 2017 by Chris Ferris
Great Dentist
November 2017 by Stephen Doyle
Probably the best dentist experience I have ever received. For my 1st appointment to my last. Dr Dan and his team made me very comfortable, advised on my treatments and costs, and kept me well informed on each step the whole way through to completion. I would definitely recommend the Whiterose clinic.
November 2017 by Evelyn Gildea
Smart & modern Dental practice. I have attended for many years and would highly recommend Whiterose Clinic. I've always found the staff very friendly and helpful. The knowledge, experience and care shown by Dr McKenna is top class. Also been to their hygienist and really impressed.
November 2017 by Wild Atlantic Wanderer
Whiterose Dental Clinic take dentistry to another level. For as long as I can remember a visit to the dentist has been a pleasurable experience. Major works become minor once you are transported to Mr Mc Kennas chair where you are made feel comfortable and in safe hands. Pain free dentistry with excellent customer service and after care. This team really do raise the bar. Thanks guys x
November 2017 by Catriona Ohagan
Appalled by this practice. After receiving xrays I had to discuss my treatment option in the reception area with the nurse whilst she went back and forth to the dentist. Told they could knock £50 off the price if I wasn't nervous. Had added some sort of injections to the bill without my consent. Not sure what these were, was never told. Also discussed in a corridor with a nurse why I was there. No privacy and definitely not professional.
November 2017 by Mark McKenna
Professional and friendly staff; always a great experience and made me feel at ease. Would definitely recommend as one the very best dentists in the North West.
