March 2025 by Gems Deane
we celebrate many of things with the old docks yesterday we celebrate other wee confirmation and the staff where amazing Especially a girl with blonde sorry I didn't catch your name but she literally went out of her way to make my girls day special making sure she got the star treated the staff where all so friendly getting us colouring pictures and colouring pencils to make sure my wee man was ok thanks for a brilliant experience again
March 2025 by Ryan Marshall
was in on sunday the 16th of March landed at 12.50 to be told we had to be out for two as they had bookings ordered by about 12.55 my stepdad ordered a starter of soup which arrived out by 1.20 we then got our main by 1.40 leaving 20 minutes to be fed and out some of the waitresses continue to lift stuff from our table she lifted the cutlery pot and dropped it onto my mums dinner scattering her garlic potatoes everywhere we were made to feel unwelcome and rushed we normally rated the old docks highly but this last while service is so slow we wont be in the door again and take our business elsewhere
March 2025 by Sonny Moore
Slow service
March 2025 by S D
My partner and me both went for lunch, his meal was great, drinks were great.
But my meal wasn't good at all got from the gluten free menu but it was covered in spice, I love spice but it was unnecessary didn't finish the meal and as we left I had a reaction like I had eaten gluten and I was in so much pain.
Will not be back
March 2025 by michael cleary
What a disaster. The spicy wings was so sour you couldn't even eat them. Tye steak was full of fat and not rendered down. The veg was overcooked. The mash was hot on the outside but still cold in the middle, can't even use a microwave properly. I asked for gravy and was given pepper sauce. First and last time I'll ever go to this place. A great valentines evening ruined by terrible food.
February 2025 by Leigh Anne Brown
Food was lovely. Took one star off as the live music was too loud for a restaurant. Bit of a mood kill having to shout across our meals to hear eachother speak
January 2025 by JAM
Dietary restrictions: Gluten free menu is fantastic! Will be back
December 2024 by Cara Gallagher
i am very disappointed with this restaurant as my food came out late was burnt and tried to over charge me and the people serving my food was very rude and was giving me disrty looks and i am just not happy don?t recommend will not be returning
December 2024 by Darron Mark (DigitalNomadNI)
Had the 6oz Burger with Garlics, and I'll be honest, it wasn't great at all.
Patty was bland, very little seasoning or moisture to it. The bread dry, and the salad leaves didn't react to the heat of the patty to well.
Top Tip: Don't use old limp rocket because it just looks disgusting when exposed to heat, iceberg all the way.
The onion rings were chewy, so, didn't eat those. The garlics were passable having been dipped in a good pepper sauce, which is served with a burger? Make it make sense?
The bacon and cheese topping, forgettable. Was expecting rashers, but instead got a few bacon bits, cut backs I guess.
We were seated and asked 3 times if we were getting a drinks order by 3 different people, which smacks of a lack of station discipline.
Summary: Cheap enough, but not really a dish I would ever order again from here, maybe try something else.
October 2024 by Stephen Daly
As a tour guide, it is always a challenge to find a place that will meet the needs of my clients. Don't look any further as the Old Docks has it all. Spacious, warm, welcoming, it is, and more. Liam and his team are a pleasure to deal with. So, what about the food, well, sometimes there are no words .... ? ? ??
Kid-friendliness: ?
Wheelchair accessibility: ?
September 2024 by Seamus Maguire
Been to the Old Docks a good few times. Good food and service. That was, until last night. Oit for a friends birthday party. Had just finished our main and the time was 7:59. The man who seemed the be running the floor, approached our table and asked if we knew there was a private function booked for 8 and the restaurant was closing for it. We said no, nobody made us aware tonight or when booking it. His exact words was "last bookings were to be for 6pm (ours was 6:30) and that had we been speaking to him when making the booking, he wouldn't have taken it".
Ok very good. But we didn't speak to you, and the booking was taken.
He then said we could have desert if we were quick. Loosely translated, happy to take more money provided you eat it quick and get out.
In the way out we spoke to him, he advised us he took a round of drinks off the bill! NOPE! The bill was infact paid in full to what we ordered so that was a lie. He then offered a voucher as way of apology (I'll just add, no apology was actually given at anytime just excuses). The situation was that terrible that the voucher was refused by the organiser of the night. That's how awful the night ended.
Customer service training (just for this man) because the rest of the staff were brilliant, may be in order. Had he approached our table and apologised and said there was a mix up and we are sorry, then fine. But to throw it back at the customer that it's their fault they made the booking, shocking, and then to lie about the bill even worse, and to be more or less told, finish up quickly and get out.
Safe to say, done with the place.
September 2024 by Beth Walters
They have a seperate gluten free menu and seem very clued up about it. Indulged in a veggie soup (10/10 on the rainy day we visited) and some fries (cooked to perfection). Their lunch menu specials were pretty reasonably priced.
September 2024 by Martin Stewart
Staff very professional, polite, food was excellent ? highly recommend for meal
Kid-friendliness: Talked to my 6yr old daughter interacted with her
September 2024 by Jeff Gallagher
Great food. Steak was unreal ??
September 2024 by Sean Mckinney
Beautiful food, great service ?
