November 2023 by Der S
I?ve never been but I bet it?s cool as hell
November 2023 by alison ae
Loads of staff wandering around aimlessly but only 2 on desks, in queue for over half hour. One member of staff spent over half hour with one customer then CV learned off . Service atrocious.
November 2022 by Hetty IRL
Very friendly staff great location and lots of other stores to visit
November 2022 by joseph quinn
Owen Mor nursing home in Derry is substandard, filthy, and badly managed. Worst care home in the north of Ireland.
September 2022 by Kelsey
Can't wait to switch from this bank. Absolute joke, told me I need online banking to use my card online and it still isn't working after 5 days. The transfers don't send when they should and the bank itself is slowly ran and there is always someone at the door with a problem(they are cleaning, power down etc.). It never ends and with no apology or solution by the staff who seem to not want to be there at all. Best about it, after returning you still have to call back about the same problem to be told to go back to the bank!! Useless, should be closed down!!!
September 2022 by Hetty IRL (Lady Henrietta)
Very friendly staff great location and lots of other stores to visit
August 2022 by Jacqueline Boyle
Queue at bank for 15 mins need more openings and staff on to serve customers
July 2022 by Kelseylouie1994 Rk
Can't wait to switch from this bank. Absolute joke, told me I need online banking to use my card online and it still isn't working after 5 days. The transfers don't send when they should and the bank itself is slowly ran and there is always someone at the door with a problem(they are cleaning, power down etc.). It never ends and with no apology or solution by the staff who seem to not want to be there at all. Best about it, after returning you still have to call back about the same problem to be told to go back to the bank!! Useless, should be closed down!!!
July 2022 by Kelseyjameslouiexx
Can't wait to switch from this bank. Absolute joke, told me I need online banking to use my card online and it still isn't working after 5 days. The transfers don't send when they should and the bank itself is slowly ran and there is always someone at the door with a problem(they are cleaning, power down etc.). It never ends and with no apology or solution by the staff who seem to not want to be there at all. Best about it, after returning you still have to call back about the same problem to be told to go back to the bank!! Useless, should be closed down!!!
July 2022 by Keykeylou22
Can't wait to switch from this bank. Absolute joke, told me I need online banking to use my card online and it still isn't working after 5 days. The transfers don't send when they should and the bank itself is slowly ran and there is always someone at the door with a problem(they are cleaning, power down etc.). It never ends and with no apology or solution by the staff who seem to not want to be there at all. Best about it, after returning you still have to call back about the same problem to be told to go back to the bank!! Useless, should be closed down!!!
June 2022 by Dom O'Donnell
Appalling 'service'....one ATM in Derry to lodge money and yet again this weekend it's not working, this is so frustrating as the weekend is the only chance I get to lodge my money. I've complained about this to staff and the reply was that 'young ones mess with it'....I kid you not!! It's out of order almost every weekend, ridiculous how we're being treated by these banking institutions ?
May 2022 by Hetty
Very friendly staff great location and lots of other stores to visit
May 2022 by Hetty Kinsale , IRL
Very friendly staff great location and lots of other stores to visit
March 2022 by Monika Krzewska
It is ONLY ONE branch in Derry - additionally open ONLY OUTSIDE office hours with 1 HOUR OF BREAK. With cash mashing lodgement function which is not working at the moment.How people can sort their issues out without taking a day of holiday - unacceptable. Covid has been an excuse for this branch (I.e. cleaning inside within opening hours - why not done after opening hours?) Surrounding banks are even open in Saturdays to meet customers? needs. BOI (da Vinci branch) has been worsening since covid hits.Very disappointed.
January 2022 by Lynda Thompson
Nice clean building, easy access
