March 2024 by T
Was in Lisburn store with Bert to book a holiday. He was incredibly knowledgeable, helpful and made the process easy from start to finish. We will be booking with him in future.
March 2024 by MH 1996
I?ve never booked a holiday before and was incredibly nervous about the prospect, Upon entering I was greeted with a lovely warm smile from a travel consultant called Rachel, she put my mind at ease straight away and fully understood my needs and requests, counting down the days till we head to the Dominican Republic, thank you so much Rachel you?re a superstar !
March 2024 by P Talbot
Visited TUI Lisburn yesterday to discuss holiday options. Debbie was amazing and very knowledgeable about our chosen destination with great recommendations. Delighted to have booked my holiday there and then and also very lucky to get a bargain with some additional discounts ? TUI has never disappointed thank you.
March 2024 by Frankie Higgins
What can I say about my experience in TUI Lisburn!! From the moment I entered the shop I was greeted by the friendliest smile! Coming from a customer service background myself i truly value good quality a service! I was welcomed by an advisor named Rachel who gave from start to finish did not disappoint.. I?ve wanted to go to Cape Verde for quite some time but never actually made the plunge. I really wasn?t sure about following through with the holiday but Rachel really went above and beyond to make this trip special! Needless to say I?ll be returning to TUI Lisburn from now on. She was quite easy on the eye also I must say! Thank you Rachel again for your warm and friendly service!!
March 2024 by Brodie Seymour
Called in looking for recommendations and advice on a summer holiday. Got chatting with Megan who was a very helpful, knowledgable and pleasant young lady. I didn?t really know what I was looking for but she went above and beyond in catering to what I like and providing me with a lot of different options that fitted into my budget. I?m usually quite fussy and find it difficult to settle on something but Megan made it a very smooth and straightforward experience so thank you! I?ll be calling in again when it comes time to book my next one
March 2024 by Neville McMullen
I rang the Lisburn TUI shop enquiring about a cruise holiday, the girl Kerby was really helpful and provided lots of information regarding my enquiry. Will definitely be calling into the Lisburn branch to see Kerby!
March 2024 by Phil Gunning
Margaret Hull is the most proficient,helpful,friendly and personable travel advisor that I have ever had the good fortune to deal with. She is responsive and is a credit to TUI whom I hope reflect her significant contribution to their business.
February 2024 by mandie tohill
Fab service from Mairead and Holly. Nothing was an issue and they had me sorted in no time. Thank you ladies
February 2024 by Melissa Mcnally
Booked our holiday with Roisin, she couldn?t have been more helpful. Great customer service and found us the best deal she could.
February 2024 by Henry Thompson
Thanks to Megan and Debbie for sorting out our holiday and getting us brilliant discount. Great service
February 2024 by Holly Porter
Debbie is always very helpful and knowledgeable; she's always such a pleasure to talk to. She has excellent advice on locations and hotels from first hand experience. First class service, would definitely recommend.
February 2024 by Brian Marley
A big thank you to Margaret Hull for her very professional help and and advice on the cruise we had booked ! She went over and above our expectations !! We will returning to book our next holiday wiith TUI Lisburn ! Well done
February 2024 by Steph Mannis
I was in the Bow street mall shop enquiring about a cruise.I spoke with Kerby, she was so helpful and nothing was too much trouble for her.Great service, I?ll definitely be back
February 2024 by Klaudia Bozoova
Just want to give this shop its credit. I was on the phone to a young girl called Kerby enquiring about the Tui app and how to make payments. She was able to give me all the help that I needed and i will definitely ring lisburn again!
January 2024 by H Bartlett
Following help with booking a fabulous last minute holiday to Barbados last year, we went back to Sarah for ideas for our next family adventure. She gave us lots of options to begin with (which was a big help) & made really helpful suggestions. We decided on booking Thailand & Sarah has put together a brilliant itinerary for us. Even when I would go back to her with ?just another question!? she was so warm & friendly. Nothing was too much trouble & can?t recommend her highly enough to help with all your travel requests. Thank you Sarah & keep up the great work.
