January 2024 by A M
Nic was really helpful with picking out a harness for our dog. 5/5.
December 2023 by Eileen Oliver
Friendly, helpful staff.
December 2023 by jet sam
Totally professional. From front desk to the vet himself. Even the girl that cut our boys toenails lol
December 2023 by Sharon Brown
Too much hassle to buy fish
November 2023 by Julieann Glasgow
Staff need educated on the goldfish they are selling. I think it?s great staff are now asking tank volume, existing fish. Very embarrassing when you get to check out and when your team member asks what?s a Ryukin I have to explain. . Also I think I when I told her a type of fancy goldfish she was offended. ? sort this out.. you have obviously instructed team members to ask these questions but when they get answers they haven?t a clue.
November 2023 by Jennifer Bann.
Always has what I need. Customer service is excellent
October 2023 by Weeman
Visited to have my dog groomed. Staff friendly and welcoming. The staff took time to check how we wanted the dog groomed and if he have any physical problems.They showed their professional skills when we returned to a lovely tidy dog with the cut matching our requirements.The main shop has an excellent and varied stock catering for most types of animals. They also stock tropical fish and have a veterinary department.A complete all round store.
October 2023 by John Stewart
Our dog who doesn't like getting groomed seemed to get on very well here. The groomer's make him feel at ease. Will be back again. Great job ?
October 2023 by Geoff Mackin
Our dog just passed under the care of Pets at Home Lisburn. I can?t express how amazing Becky the vet was. She did everything she could, she was caring and sensitive and helped with the after process. I can?t thank her enough.
October 2023 by Chris Shields
Large store with plenty to offer and very friendly and accepting of dogs. Staff at the dog grooming at the back are friendly and helpful, as are the vets instore.
October 2023 by Chris Pridgen
Never had any problems here, good, caring vets and staff.
October 2023 by Chris Allen
Expensive but great staff
September 2023 by Tan !!!
Love the store and very friendly staff but nearly impossible to get in contact with their head office about any issues you might have. For example, the new app isn't awesome and I don't receive any vouchers any more, also Web site isn't great either. I've been try to change my online password for a while now and keep telling me password isn't excepted and then expires. Extremely annoying.
August 2023 by Mrs Q
Huge store with friendly helpful staff.This shop covers pretty much any pet you may have. Also sells rats, gerbils, Guinea pigs, hamsters, rabbits and fish.Has a Vets4Pets located at the back of the store as well as a groom room.
August 2023 by jane burrows
Had a wonderful experience a few weeks ago in this Store. A nice young man called Jamie was very helpful when it came to downloading the pets at home app. There was another girl, i can?t remember her name, she had long ginger hair and quite tall. She helped me with a new collar for my puppy and was very polite and helpful. Definitely will be returning!
