March 2024 by ciara mc daniel
Very friendly staff and nice food
March 2024 by Sylvia Cairns
Great for kids
March 2024 by David Thompson
Kids love this place, handy place to go and let the kids burn some energy. their is food and toilet facilities with lots of parking.
March 2024 by Laura Atkinson
Been quite a lot with my 2 boys. The older man at the front is lovely once you start chatting to him and always says hello pleasantly. Love the reward system and the fact your number gets called, saves me remembering what time I need to leave. Always been a positive experiance for myself and my 2 kids , as for the price of £6 each for 90 mins of fun in a safe place, I'm more than happy to pay it.
March 2024 by L
We like jumping jacks because it's the ONLY soft play in the area who actually follow any rules, for example, they will ask parents to ensure older children aren't playing in the baby toddler section, they also ask kids not to climb up the slides etc and it's clean, which can't be said for most soft plays in Lisburn. Staff have always been welcoming too. If people have an issue with staff it's probably because them or their kids weren't following rules and so they were pulled up on it, as it should be. We are all here to keep our children safe and make sure they have fun.
February 2024 by Malachyy F
Child got thundercunted across the slide ?
February 2024 by Michelle Toman
Hands down thee worst soft play experience we?ve ever had. Brought my 2 year old twins today, was firstly greeted by an older man who?s demeanor was nothing short of cold. £5 each, plus an extra £1 for any adult/caregiver/parent - therefore an extra £2 on top for us. The facilities for under 4?s was appalling, small and was not monitored very well as much older children proceeded to use the equipment despite the multiple signs displayed. The multiple signs displayed of ?parenting advice? when you have a sick child to not bring them to the center is extremely off putting. The worst part about this place is the overbearing tannoy system that literally was making children jump out of their skin but the sound out it. You would have thought you were in an auction house as numbers and rules were grunted over the speaker. The atmosphere from the get go was just horrible, the younger staff were friendly on the cafe counter but honestly that?s about it.
February 2024 by Gordon Crawford
Fantastic spot to burn off kids energy, great choice of food and snacks.
January 2024 by Ricardo Manso
Went to take my son down to soft play 45mins before they closed and they said they were closed. And we couldn?t come in. Obviously my wee boy was very upset, the woman at the front desk didn?t seem bothered at all.
December 2023 by Christina Rogers
Staff were amazing and great food options. Would highly recommend to everyone!
December 2023 by Nicky J Barber
The owner is often grumpy which isn't good when working with kids. Staff brilliant
October 2023 by Noel Duffin
The facilities are great, and the vast majority of staff, especially the young ones are perfect. One older lady works in the place clearly shouldn't. I've been 3 times in the past year and every time she has a go at my son who cannot communicate. She's shouted at him for climbing up a slide yet 4 other kids around him were also doing it. I approached her and asked her not to shout at him as he cannot communicate unless it's me and she said "well he has to learn". I said that her shouting at him does nobody any good. It was later today I was told she was working in the kitchen and she came out just to shout at my son. Her attitude stinks and I'll be making sure me or any of my family and friends will not return.
October 2023 by Sarah Jane Ohare
Customer service by management is dreadful feel like your constantly being shouted at even tho you pay to spend the 90mins here. Prices are terrible and I won?t ever come back.
September 2023 by Peaches Blake
This place, if I could give it no star I would. Been here with my son, and the customer service is awful. There is an older man who could be my grandfather using a monotone abrupt voice. Unpleasant. It made me feel as if I was doing something wrong just by entering and trying to pay for my two-year-old son. I felt very uncomfortable and unwelcome. Being charged six pounds. The place doesn?t have many types of equipment for toddlers. Unfriendly abrupt rude staff. Very unpleasant atmosphere!
September 2023 by Stephanie Mccomb
Play area was fine no problem just when I had to change my son who is under 2 the bin that was provided was a normal bin instead of a bin that is appropriate for nappies not happy with that. Also my child likes to crawl and he went behind the reception bit the man behind it was quite rude to me and gave me a dirty look as I lifted my son and walked away. My child was not doing any harm!!!
