March 2024 by Jennifer
Popped in to store to have a look for some new curtains, the manager Chantelle was extremely attentive and helpful. Great quality items at a reasonable price. The store manager went above and beyond and ordered me in the exact curtains that I had imagined in my head from another store. 10/10 customer service, I will be back!
January 2024 by Booga101
Had a variety of stock at decent price & shop layout was accessible - another customer was in a wheelchair & appeared to get around easily enough. I personally found customer service to be poor - think management must have thought I seemed suspicious & decided to stalk me throughout the store. Came up to me 3 separate times and said "hello" that's it, no follow up enquiring if I needed help or anything just "hello" & then proceeded to stare at me awkwardly as I responded hello & continued to browse - this was around 5.15pm & the shop closed at 6pm so maybe he was hoping to make me uncomfortable so that they could close early but I wasn't the only customer in the store & he could have politely commented that they would be beginning to prepare to close shortly or something.The 3rd time he crept up behind me & went "hello" I decided to enquire about heated throw & instead of simply saying "sorry we don't have them in stock" he showed me an electric blanket & called it a heated underthrow or something - felt like he was trying to trick me into buying the wrong product but maybe he genuinely doesn't know the difference. I then proceeded to purchase a door mat & ended up saying hello to the man for a 4th time as he was operating the till. He informed me that the door mats only recently arrived from a new supplier which led me to believe that he's probably management? Having worked in retail myself I'd have expected better customer service from someone in a management position.
November 2023 by Jon Irvine
Purchased 3 sets of curtains the other night. Chantelle at the desk was very helpful, she recommended I picked a slightly different size which turned out even better, they fitted better than my own measurements great store ??
July 2023 by Carolina moon
Bought lovely bedding here..very pleasant staff. Very helpful.
January 2023 by Margaret English
Sale on, good value duvet covers, wasnt busy
December 2022 by Maureen Walker
Staff Brilliant As Usual.. Really Helpful..
December 2022 by Tania Bushe
Friendly staff good choice of items
October 2022 by Liz White
Really was not impressed with their range of bedding. Some were priced too high for my budget. Others were stock they were obviously looking rid of. Did not purchase anything.
October 2022 by Christian Totton
Quite good choices, I got a great duvet at a good price.
October 2022 by Daniel Doomson
Was just browsing. They didn't seem to have much but the prices were decent
August 2022 by Joan Foster
Older woman helpful. 2 others younger stood around talking.dont find it neither warm or welcoming to customers.sorry.
August 2022 by Eric Dawson
Good range of stock with very helpful staff.
May 2022 by Bryan Foster
Great today a Dale one we got a new duvet set Great choices friendly staff getting back to normal feeling come and see for yourself
April 2022 by roslyn Stewart
Bought a shower curtain and when I got it home and opened it, it was just a piece of cheap plastic. Bought a much better quality one in B & M which was cheaper too.
April 2022 by Yvonne Duncan
Lovely friendly staff. Bright welcoming store, well laid out. I got a lovely pair of curtains 50% off in the sale. So good I phoned to get another pair, same size and design the next day, which the staff held over until I collected them the next day. I also bought new towels and sheets that day. So happy to get lovely curtains in the sale. Thank you.
