February 2024 by Aimee Gribben
Customer service terrible, good stock but staff attitude needs huge improvement
January 2024 by Ryan
Went here to get my Covid vaccination. The pharmacist was very friendly and informative, putting me at ease after I told her I hated needles! She was very professional and really helped me relax. Would definitely recommend and want to say thanks for your patience and bearing with me!
January 2024 by Antoinette Sheeran
Boots is an amazing store to shop in, I have never had a negative experience in any of the Boots I visited.
January 2024 by Allan Tomlinson
Very good Boots store with lots of choice. Long opening hours are useful, normally open until late in the evening.
December 2023 by Marcin C
Poor. Item shows in stock online for past 24 hours. You arrive to the shop to be told it's nowhere to be found. Yet website still shows in stock. Bad
November 2023 by klm b9
Went into the store, tried to find a member of staff for assistance on aHarry Potter perfume set, wondered if they price matched semi-chem but left, on way out some 4ft oopa loompa kid (name badge says Dexter) dressed up like a security guard cut out in front of us and walked down to the front as we walked out only because we wore hoodies (it's cold). Disappointing service.
November 2023 by Egle Maze
Went in on sunday to Clarins counter , was quite disappointed as was told there is no one working on the counter for the day , came back on monday the team member was absolutely lovely, she immediately approached me and offered to help, she listened to my needs and gave me samples . I am at ease now and will be buying even more Clarins products than originally planned .
November 2023 by Maureen Mccrystal
Staff very helpful and friendly.Great choice and variety of products..all brands available..one could spend hours testing all the new products.Christmas wrapped gifs..for all the family..Spacious car park...and adjacent to main roads..Easy excess..Happy Shopping everyone..
November 2023 by June Burns
Unfortunately there is never sales assistance on the floor ! As for the pharmacy any amount of them but certainly doesn't cut down on the never waiting time ! On a positive note Boots point system is good .
October 2023 by Caitlin L
I had the best experience I?ve ever had buying perfume! I explained that my usual perfume was discontinued and I was looking for a replacement for my wedding. The staff were so helpful and EXTREMELY knowledgeable. Lisa looked after us and even told us the backstory to the perfume I chose which was so interesting! I walked out with a beautiful perfume which had notes similar to what I had before. I felt so special after my visit; all questions were answered without hesitation and my expectations were completely exceeded.
October 2023 by Shannan Mc Menamin
I?ve literally just popped into the spruce field branch to get my last remaining holiday items before I fly to Italy tomorrow morning. I Had no make up and was in my sweats due to tanning this morning but clearly didn?t fit the look to receive any type of customer service followed up and down the aisles by security and met with a considerable rude member of staff at tills. Won?t be back and if I wasn?t met with such rude behaviour I would have spent amore amount of money. Customer service definitely needs development within this branch to fit this changing culture.
August 2023 by Mrs Q
Massive shop with all your health and beauty essentials.Also has a pharmacy at the back of the store.Lots of different make up brands, with each having their own section.Nice store with lots of choice.
August 2023 by Faith H
A girl used to bully me in school, started on me and my friends as soon as we walked in, aimee hunter. Boots maybe need to have a look at who their hiring, disgrace
August 2023 by Joanna Babb
Called in whilst visiting M&S next door. Such a variety of items and found everything we needed ?
June 2023 by Celt House
Brilliant store. Staff are all nice and so well dressed. Love the makeup department and the staff always look like super models. The pharmacy is so helpful and answer questions. One of my favourites stores in Northern Ireland the boots in Lisburn
