November 2023 by Jean Dickenson
The staff very helpful polite a
August 2023 by Josephine Engelen
Friendly staff always there to help
July 2023 by Danny Keown
Was attended to by optician Patrick Murray. Very attentive and explained everything as we went through the eye test. Then assisted by Jo-Anne. She was absolutely brilliant. Really pleasant and helpful. 10 out of 10 for customer service.
April 2023 by Anne Doherty
Nothing less than 5 stars for staff and experience.
February 2023 by E H
Excellent service and staff. Can't speak highly enough of my experience ?
December 2022 by Rosemary Smyth
Very pleasant and helpful staff. Refreshing!
December 2022 by Angela McKendry
It was my first visit to specsavers in downpatrick and the staff are so lovely and welcoming and had me at ease with my eye tests I would highly recommend for anyone needing glasses to go and I love my new glasses 5 star ?
November 2022 by Gary Mckee
Thank you to the Downpatrick branch for going above and beyond for me to day . Fixed my glasses today. Amazing customer service and staff so helpful!! ?
October 2022 by Rita Denvir
We have been customers of Specsavers for many years, and in particular the Downpatrick store. There is one member of staff who we love to see and that's Annmarie, I have never seen her without a smile on her face. She remembers us every time and we are a family of 6 who all wear glasses, she tried to teach my sons how to use contact lenses, success with one but not the other, it wasn't for want of trying on her behalf but we had to admit defeat, he just couldn't do it. We were in again today with my 13 year old daughter and I don't think I am joking when I say she tried on 500 pairs of glasses, and despite me getting totally fed up with the whole process, Annmarie prevailed and continued to smile through it until we finally achieved the impossible and my daughter settled on a pair. I do hope feedback is given to the staff members, as I think it is incredibly important to give credit where credit is due. I am a nurse and unfortunately am only too aware of how quick people are to complain but sometimes quite reluctant to thank someone or congratulate them on a job well done! So big Thank You to Annmarie and to all the staff in Downpatrick, here's hoping when we are back next week to collect her glasses my daughter has not changed her mind and decided on another pair!!!
August 2022 by William Murphy
Well run business.
July 2022 by Claire Rose Canavan
Got glasses and sunglasses here
April 2022 by charlie cassidy
Specsavers Downpatrick the epitome of efficiency. Made appointment answered questions ( about covid) kept appointment. Met at door temperature tested very pleasant person led into waiting area. Usual examinations for pressure etc.all very friendly . Met Katie Nugent who examined my eyes who didn?t pressure me to buy new frames but who accompanied me to pick same?excellent service all around from all staff . When I was leaving I noticed a little girl that Katie had just examined crying . Katie was comforting her which I thought was exceptionally kind to do it personally .Glasses came very quickly and need no adjustment.
April 2022 by BICKY Gregory
Professional from the first arrival ,staff so attentive, couldn't be more helpful, many thanks
March 2022 by Anne Murdock
I have found the experience in Specsavers to be excellent every time I have needed them. The staff have wonderful customer care, smiling, helpful and reassuring around choosing frames and fitting. Assessment was very thorough. Discussion and review have been helpful and each staff member has been extremely attentive. Pleasure to be there.
February 2022 by Séamus Murphy (GuinnessWitch)
Great little opticians. I go here to get my eyes checked, and the staff are always friendly and helpful.
