February 2024 by S W
Normally avoid the store because I have found a couple of staff rude and unfriendly but today I was served by Helen. She was so lovely, very friendly and welcoming. Makes such a difference and changed my opinion of the store.
July 2023 by Trevor Woods
I live in Donaghadee and frequent this chemist often, even moved my scrips from Bangor to New Street. There are two members of your staff in particular that always offer poor service, no smile and an unfriendly demeanour and although there may be a thank you, it certainly does not appear to be sincere.Credit were credit is due the pharmacists and Helen are always happy to help.
March 2023 by Marcos Estevez
I was in Donaghadee visiting family on Friday past. I needed a few items so I popped into this Gordon's branch. There was some sort of event happening with a makeup professional called Victoria doing a make up tutorial. I must say this young lady was so natural in the manner she conducted herself and engaged the ever growing crowd. I come from a promotions background and I am telling you that you have a real asset working for your company and Clairns. I don't know how often Victoria takes these events but i would recommend she does this regularly and does it across the Provence as she is a complete natural to drawing and controlling the crowd to then guiding the onlookers to buying the products at the end of the demo. Well done to all involved especially Victoria ?
December 2022 by Cheryl-lee McCusker
The most professional, helpful, kind caring staff. Wouldn?t go anywhere else.
August 2022 by Helen
Zero customer service. Woman at pharmacy counter couldn?t be bothered to look up to answer a polite question. I guess it?s the only chemist show in town in Donaghadee. Fortunately for me I live in Belfast so was able to walk out and take my custom elsewhere.
June 2022 by Dawn Graham
Love this chemist. Staff very helpful
April 2022 by Michelle Moore Williams
I was in this afternoon buying a gift from the perfume counter. The girl who served me could not have been more pleasant or helpful. she is an asset to the store :)
January 2022 by Bridie Saunders
Appalling scenes & unprofessional work ethics!On a visit to this chemist today mid afternoon between 3.00 & 4.00pm i experienced some awful events which seriously need to be addressed, whilst looking around the store I was lucky not to slip and break my neck on wet floors which were being mopped by a lady with dark hair who's name badge looked something like Lor M and whose name I believe to be Lorraine after I heard other staff address her. This lady proceeded to mop all around me making me feel like I was in her way and at no stage were there any wet floor signs anywhere. Made to feel unwelcome & certainly won't be returning
October 2021 by Liza Mcgrogan
Poor customer service at the clarins counter. As a usual spend is £50 plus you would expect some interaction with the clarins rep,who made no effort whatsoever. I left feeling very disappointed and will go elsewhere in the future. It was like a huge black cloud was hanging over the counter.
September 2021 by Isaac Cowan
Fab selection staff excellent very helpful good dize store lots of offers
September 2021 by Lorraine Colville
Fantastic staff and service
June 2015 by Avril R.
This chemist has been on the same corner in Donaghadee for years.it started off as a one of chemist shop which supplied the residents off the Dee with all their prescription needs and was well known for their home remedies. It is amazing to think that this little business turned into a growing chain of very prolific stores across Northern Ireland. I love the chemist in Donaghadee it is bright and well laid out .The staff are really friendly and seem to be very well trained in good manners! I always find lots of bargains in this store and there is always an offer of the week on ladies and gents perfumes and colognes which is great if you have forgotten to buy for that special occasion. Passport and driving licence photos can be done without appointment. The range of products which the shop sells has greatly increased from those early days back in the times when it was a one off shop but it still remains as friendly and pleasant no matter how large the chain becomes.
