December 2023 by tommyguiney90
Sorry to hear K11 is closing next week 23 Dec I had a voucher bought for a xmas present I rang them up to enquire about getting my money back They were brilliant with giving me full refund
December 2023 by FrequentTraveller066
We had seen this restaurant advertised and decided to try it. We were seated immediately and the server the system on how the restaurant works. The food was fresh and very delicious. There is a large variety of dishes and everything was clean and well presented. The staff were friendly and offered quick service
August 2023 by aftara
Rang earlier on in the week, was told would be open yesterday for lunch and no need to book. Couldn't make it so assumed would be open today, turns out to be one of those businesses that just shuts when they feel. Opening hours on door stated should have been open. Drove 60miles+ journey as I wanna try all bizarre food places this summer. Before they make some bs excuse like we posted closed on Facebook so you need FB to see if we are open, I hope owners realise that's the wrong way to run business.
July 2023 by gracey12345
Visited K11 on a word of mouth recommendation and had a lovely meal. The staff who greeted us were so friendly and great with our small children, offering a highchair etc. the interior of the restaurant was really clean and modern. The food was nicely presented and plenty to choose from, and the deserts were lovely too, my daughter loved the chocolate fountain and ice cream machine! The selection of fresh fruit was lovely and really tasty. Quite expensive for what it is but then with the cost of living crisis we did expect it to be a little bit more on the expensive side. Would definitely visit again
July 2023 by Holly Gilmour
Just been in this shop first time and oh my it doesn't disappointSo much to choose from.Subway hear tooLots of ice lolly's
July 2023 by Sharon N
We have been a few times. I would highly recommend this place the staff are great and the food is lovely. My grandchildren love this place as they can choose themselves. We will definitely be back.
April 2023 by Kodapies
A hit or miss restaurant, today will be our final time due to yet another disaster experience. Not replenished resulting in cold soggy food which was uneatable. The rotten attitude from the aging member of staff who oversees the buffet area leaves for an uncomfortable experience. The children where afraid to go for ice cream due to her staring at them today and previously. Perhaps night time is better time to attend but I strongly recommend you avoid.
February 2023 by Dream57859094093
We visited this evening having been recommended by a family member. Very warm welcome from the staff. Busy buffet lots of couples and family?s. A vast amount of meat and prawn dishes to choose from, and a good selection from the desert menu. All dishes tasted were delicious and very tasty. Thoroughly enjoyable evening - big thank you and we?ll see you again.
December 2022 by Elaine Duncan
Came into withdraw money at post office as the cash machine outside was already in use.Stood at post office counter.The lady was serving another customer at the till next to it.Someone joined the queue for the tills on the other side, and a staff member stopped loading fridges and came to serve him - and the next person in the queue, and the next?The lady at the till finished with her customer, turned to me and said I?ll be with you in a wee minute - then called the next person in the queue forward, at which point I left.If that?s their customer service, I?d go elsewhere - there are plenty of other petrol stations and shops on this road - where they want to serve you and take your money.
August 2022 by BuggsyW
Children's prices are based on height. If your child is above average height like my 10 year old and above the 1.5m then they charge full price of £18.99. It was hardly worth the £18.99 as an adult, never mind for a child. There are far better places where for children it is the standard under 12's that applies and height doesn't matter.
April 2022 by clive b
I have been at K 11 a few times ,but tonight i would like to thank all the staff for a wonderfull evening. I would like to thank Darren especially for personaly looking after one of our party who was Gluten intolerant. Knothing was to much trouble, the rest of our family all had a fantastic meal and all the food was hot and tasty. I highly recommend this restuarant to anyone and could not fault any of the dishes. Thank you once again ,we will be back.:)
February 2022 by ernie c
Went all the way down to discover the place is closed on tuesday ,you need to update your website very disappointed. I will rate it 4 but on previous occasions not today's.
February 2022 by 124erniec
Went all the way down to discover the place is closed on tuesday ,you need to update your website very disappointed. I will rate it 4 but on previous occasions not today's.
February 2022 by Andrew Ferguson
Fantastic premises and facilities. Unfortunately today was not my first time to experience what I consider to be very poor customer service.
February 2022 by denisegary
The food was nice but the woman cleaning the benches needs to up her customer service skills tutting at customers because the chocolate fountain dripped off the marshmallow was uncalled for will not be back
