September 2023 by Prof. Marc Cashin
Excellent customer service, extremely friendly staff...shout out to Nichola and Sharon in Cools down...?
August 2022 by Lisa Davies
Brilliant service! My son has big sensory issues around shoes. Member of staff patiently listened to his specific requests and brought out the perfect pair. Even provided an insole for one foot so they would feel just right. First stress free shoe shopping experience. Thank you so much!
June 2022 by D Thomas
Excellent company to deal with' had to change my "loake brogues" a couple of times because the sizes i ordered did not fit their was never a problem nice friendly staff.
May 2022 by Mark Fox
Don?t usually do reviews but it must be said the long blonde hair woman working on the floor was extremely rude and rolled her eyes when asked a simple question - Friday 29th April.
May 2022 by Rachel Nelson
Never miss an opportunity to visit here!! Always a shoe to be bought!! Comfy collection...tremendous customer care and after service.
February 2022 by Deirdre Byrne
I bought shoes for my daughter before Christmas, delivery was very fast.The leather in parts of the shoes was faulty, the customer service were excellent. They contacted the manufacturer to determine if there was a wider issue, they offered me a full refund on the basis I returned the faulty shoes. They provided a returns label and also sent me details of the nearest collection point.I will definitely purchase shoes online again.
February 2022 by Fraser Malcolmson
Great service from Jill when getting my Loakes. Searched everywhere for them and when I found they had them, she kindly arranged to hold them for me until I could arrange to pick them up. Top class.
January 2022 by Conor Luby
Great quality, quick delivery, reasonably priced, just might have to buy more....thank you!! I love my new boots.
April 2021 by Liz Dent
Very good service. Shoes were sent quickly and packaged well. I had to return a pair and this was refunded as soon as it arrived back.
March 2021 by Krasimira Maldzhanska
Fast and reliable international shipping.I purchased First Mia Start-Rite shoes from the online shop. It was great that I could use Amazon Pay. The shoes arrived on time in perfect condition and matching the description.
March 2021 by Joyce Leckenby
I can't fault McConnell shoes. I ordered the wrong size and the assistance I received was first class. Return was so easy and replacement arrived in jig time. Alla and Chris especially helpful. My granddaughter over the moon with glitter butterfly boots. Would recommend 100%
March 2021 by Matt Cooper
Asked to write a review of some shoes I ordered precisely one week ago which haven't arrived yet. Turns out they're now £14 cheaper. Hard to write a review of shoes that haven't arrived. And supremely annoying to have the new cheaper price pointed out to me by the very email that's courting my review of the full price shoes I am still waiting for.
March 2021 by Angela Shiel
Such a very helpful and kind business. My grandchildren are in desperate need of new shoes but as you are all aware with Covid-19 i was unable to take them to the local shop to get measured and couldn't get a gauge on line for love nor money. Then i came across McConnell's lending service. What a fantastic and brilliant idea. I ordered the gauge, paying a small deposit, refundable upon return of itemThe gauge arrived promptly, it was very clean and in impeccable.condition.I now have the measurements for my grandchildren and will be ordering new shoes very soon. It has been a pleasure to shop with this business and i will definitely be using them again and will highly recommend them to friends and family .
March 2021 by André Figueiredo
Bought a pais of base london shoes online. Order was promptly shipped, shoes arrived in spotless condition and comunication/costumer support was perfect, very helpful and very fast response time. Highly recommended !
March 2021 by Lindsay Hunter
Such an awesome little business! We needed to get our little girl her first shoes during the pandemic and couldn?t take her to get fitted (or buy a measuring gauge because they were all out of stock) McConnell?s started a shoe gauge lending service which has been such a life saver! We couldn?t be happier :)
