September 2023 by Harry Boone
Popped in for a rug and was helped out by Phillip who was super friendly
July 2023 by A Peanut
The staff need better trained, one in particular was pretty much unable to work by themselves without needing a supervisor, however I grant them they did try and were polite.I am disappointed I did not receive a notification that my floor was ready to collect in store after buying it online, I had to go in and ask was it ready, dear knows how long it had been ready for I doubt I ever would have got a call.In terms of the actual physical store its a dump, it's a throw back to the early 2000s with the font and colour scheme not to mention the numerous stains on the roof and half of the lights not working.This store has potential it's in a good location with good parking but a wee bit of modernisation and better training for staff could go a long way.
July 2023 by Angela Spurway
Carpets are great, staff not giving out a happy to help the customer vibe, Cookstown store NEVER opens on time, today supposed to be 1pm, staff didn't show up until 1.30pm!
May 2023 by grace campbell
Had brilliant service in store. All staff were polite and had excellent knowledge. Philip in store was a fantastic help and helped me find a large mat for my room. He helped me with the sizing and had excellent taste and even carried out the mat. ( Such a gentleman )Will be back in the future to get flooring for a new build, very impressed with the quality,
April 2023 by Caoilfhionn Dorman
Andrew was a delight and really helpful will definitely be back
January 2023 by Janine Cherry
Stay clear.. Terrible service, lied to for a week by staff that haven't a clue how to do there job. Ask to speak to there area manager but they didnt know who he was pr gow they would get me his details ????
November 2022 by Andrew Callaghan
Excellent service, polite and friendly staff willing to assist and answer any questions.
September 2019 by Trevor Clarke
Bought 2 runners too deer Never Again
December 2018 by Jayde M
Good range of flooring with regular deals
August 2018 by Marie Conlon
Jerry was very kind and helpful and took time with you to find the right things you need at your budget..in Cookstown store.
