August 2023 by Peter Thompson
Excellent service staff are friendly
March 2023 by Benjamin McNeill
Andrew was brilliant!
February 2023 by James Lindsay
Scott was a huge help in fixing my phones mobile data issue, he went over and above to ensure my issue was resolved as soon as he could. 10/10 customer service
January 2023 by Neil Potts
Very helpful staff. Sorted my problem quickly and efficiently.
January 2022 by Victor Logan
Excellent.
January 2022 by Denise Richardson
Very helpful
August 2021 by Geoff Scott
Very helpful
July 2021 by Johnboy
Thanks to Andy and Chris who helped me with buying the exact mobile and tariff I needed. Despite a few computer glitches, (a new system), the lads had the patience to sort a few problems that were thrown at them. Excellent attitude and very high professionalism. I highly recommend Vodafone Coleraine.
July 2021 by Alan Walton
Scott, who dealt with my query was pleasant, efficient and took time to solve my problems. He is a credit to Vodafone
July 2021 by George Ritchie
Great staff on church Street coleraine and will do their very best to help you in any way...
July 2021 by Carol Darragh
Got my phone sorted out straight away
September 2020 by Damon Vickers
What to say, hmm. To start vodafone was very helpful, I've had numerous amount of problems with vodafone UK, they broke the connection with my one number service, eventually fixed it, then I had problems with my phone calls dropping and crackling also terrible interference, reported this to the so called directors office, they asked me for three examples. I provided these also was getting delayed texts, from there I suffered issues with my 4G I couldn't use it at my home address at all. I had to travel 6 miles just to use my mobile data. Directors office issued me with a deadlock letter, apparently I wasn't experiencing problems according to their systems. DO YOU HONESTLY THINK I WANT TO SPEND HOURS AND HOURS ON A PHONE FOR NOTHING TO BE DONE. They refused to speak at all on the phone and kept referring me to Cisas who dont deal with mast issues or mast performance. I spoke to DAN ALICE AND RAHEEM all of which was arrogant obstructive and dismissive, I sent emails to nick Jeffery CEO of Vodafone uk, only to get the directors office again who I had no faith in to deal with my complaint, they stick by their employees and they dont want to help customers but still expect them to pay, ATTROCIOUS CUSTOMER SERVICE, AVOID AT ALL COST . THEIR BROADBAND IS ALSO TERRIBLE. I'm leaving their broadband on the 24th March, with a cost of £316. They didn't tell me that I could cancel upto 30 days which I didn't know about nor was I advised this either. PLEASE AVOID
June 2019 by nick carter
Great service
April 2019 by Adam McLeister
Good phone shop and friendly staff, sorted me out with my contract quickly and with great service.
October 2018 by Craig Mahon
I was looking a phone for my mum. Went to different phone shops in the area, which where far from helpful. Called into Vodafone and everyone was very helpful, after telling them what I wanted. They showed me Vodafone new n9, this phone is perfect and suited everything my mum needed. For an absoulte bargain of 65 quid on pays you go. If you need a new phone, go here as you won't be disappointed.
