August 2025 by Chloé A
While I was on holiday, I got a permanent bracelet as a graduation gift. A day later, when I was in the house doing nothing, the bracelet had fallen off. I looked at my arm and didn?t see it and was shocked as I had paid so much money for it. Thankfully, my friend found it laying on the floor, otherwise I don?t think I would gotten a refund. It was a fight to get my refund despite only having it on for a day and paying nearly £100. I ended up getting one after the woman spoke to her husband for a while at the back of the shop. At first, she said that I had damaged it since it fell off. I repeatedly told her that I didn?t. She then asked me for my signature for the refund receipt, and I signed. She then didn?t give me back my debit card as the signature on the receipt ?Wasn?t the same one.? I was incredibly perplexed, as I had worked in retail for over two years and never once had that been an issue. It was clearly my signature- despite not being identical to the one on the card. I didn?t have a good experience here, and wouldn?t go back.
May 2025 by Camden Purcell
I have been traveling Ireland for around a week now looking for a ring for my partner, it had been a non successful mission until I visited bonds. Their costumer service was amazing helping me convert American sizing to find the perfect ring. Not only were the staff amazing helping me find a ring but Colin also did a beautiful engraving on my ring. Couldn?t recommend a jewelry store more:)
January 2024 by angela miskimmin
My husband got me a charm for Christmas I already had it took it back to Coleraine shop to change it. .they wouldn't change it as my husband couldn't find the receipt although it was in their package with sticker on it I have been shopping there for sometime very disappointed ??
December 2022 by Jane Wallace
Excellent service and excellent service. 1st class
October 2022 by Johnny Nicholl
Top shop with even better staff
December 2021 by Kathy McCandless
Thank you! Lynsey (sp?), you were so patient and knowledgeable. Truly appreciate your help.
August 2021 by wolf blitzer
Wonderful range and great staff
February 2021 by Catherine B
Had a lovely experience at Bonds Jewelers in Coleraine, The staff were extremely professional and The store has a separate suite for the diamond rings which we liked, The staff member Lyndsey was very helpful! We had went in with an idea of a ring I liked but once I had tried it on I didn?t like it at all but Lyndsey picked me out a few others and helped me and my fiancé find the perfect ring! Great experience would defiantly recommend it to any one who is newly engaged!!
February 2021 by Valerie Horne
Nice staff. Always go to this jewellers to get my nomination charms. And there's a loyalty scheme.
February 2021 by Sharon Daly
Excellent service and very pleasant staff.
September 2020 by Amie McLaughlin
Went in as I'd got a nomination watch from bonds as a present last christmas which recently snapped. I was accused of mistreating it (which I haven't) and told that they wouldnt even send it away without the warranty card which I no longer have. Been shopping there for years and will definitely not be back after this.
September 2020 by Patricia Howes
To be honest, although the staff were o.k. I definitely felt as though they viewed each customer as a potential thief which made my visit uncomfortable and would put me off going back !
September 2019 by William Mcfarland William Mcfarland
Always get well looked after in this shop the girls are great
September 2019 by Louisa abbott
Very poor now, there's nothing in it anymore, sports direct would be the only time I go to it now.
April 2019 by James Patton
Overpriced and staff not as helpful as I would expect
