January 2023 by JP Collider
Worst customer service about. They made a mistake with my account and it was up to me to spend time and money fixing it. I had plans for New Year?s Eve but Barclays soon put a halt to that and kept me on hold for over an hour. Error still not rectified and I cannot get money out. I?ve been with Barclays for over 20 years but this week I will be closing my account with them. Useless!
July 2021 by earnest mcquillan
Waited 5 minutes on phone, not good enough.
July 2020 by Anna C
The worst bank available in Northern Ireland. I highly recommend to avoid it! Customer service is really disappointing, you will not open any account. And obviously it also means you cannot sort anything in this branch in one go. This bank has very poor organisation, it is just a big mistake. Staff seems to not care at all, they do not want to help you, one of the women was very very arrogant and cheeky so I really did not want to stay any minute longer. I highly recommend to avoid it, there is many more better banks than Barclays. Completely disaster.
