July 2023 by Mark Crockett
Excellent customer service and very friendly staff. Visited the branch to deal with an old account that had become dormant and Peter was extremely helpful in sorting it all out for me, including contacting the branch where the account was held. He advised me that it may take some time for the other branch to perform their checks, which allowed me to go run some other errands around Coleraine. When I returned to the branch about 30 minutes later everything had been sorted out.
April 2023 by Janusz kwiatkowski
(Translated by Google) Approx(Original)Ok
March 2023 by Cameron McIntyre
It's appalling to see that the customer service has got even worse over my 5 year absence.I will be visiting this branch today.What a joy
January 2023 by Mary
Had to wait 20 minutes before being served as there was only one cashier and 3 customers before me.
September 2021 by John Henderson
Just spent 25 minutes listening to music on the phone when I wanted to speak to someone and then every couple of minutes you hear your call is important to us, well then you should answer the phone don't know why l even bank with you's must need my head examined
March 2021 by fiona kee
Very disappointed with our only visit since last year when my son (19) years old went to deposit tips he had kept since last year into hos account. Only to be greeted by a busy body that explained that it was only essential bankong, i tried to explain he had these tips for a long time. She said essential is not raiding a piggy bank. Im now taking my account elsewhere. Stif that. Cheeky or what. tips he had kept
