January 2024 by andrew wilson
Caroline was fantastic. Couldn't have been more enthusiastic and helpful to find us the right holiday.
January 2024 by Jimmy Fox
Could not recommend Donna enough. Polite and professional while dealing with an issue with a web booking. Sarah and Donna both kind and helpful
December 2023 by Johanna D
From the moment I contacted the storeCaroline made made booking my holiday a very personal experience. When I went to the store Caroline shared her own experiences and knowledge made it very easy for me to make my choice. I received excellent customer service and all the team in the store were very friendly.
December 2023 by Johnnie Millar
Just booked a holiday (Cruise & Beach) with the TUI store in Castlecourt Shopping Centre. We booked with Caroline, she was very friendly, helpful and knowledgeable about holiday destinations and resorts.We would definitely book another holiday with this TUI store again.
November 2023 by Ian Galway
We were in today with Courtney and Caroline and they couldn?t have been more helpful. Delighted with their honest advice that helped get the best suited holiday for us.Couldn?t recommend enough!!
October 2023 by Fiona Sharkey
Couldn?t recommend TUI in Castle Court enough!! We had Donna as our travel agent and she was so helpful in choosing the best for our holiday and enthusiastic too! Would definitely be coming back for any future holidays!
October 2023 by Fiona Bell
Very friendly and professional staff. Alisha in particular worked very hard to find a holiday that suited our requests, finding a range of package holidays for us to compare and provided great advice. Saved us a lot of time searching ourselves. Very happy with the booking process.
October 2023 by gary mullan
We went in to book are honeymoon and Alisha was 100% and very couldn?t highly recommend Alisha enough very good at her job and very well mannered. Also a big thank you to Sarah aswel in the castle court branch thanks again ladies yous have done TUI proud ??????
October 2023 by Denise Hibbert
Hi want to say how very helpful alisha smith Was when booking are holiday today . Listen to what we wanted for are honeymoon. Very friendly a very good asset to your team very well spoken thankyou stuart Lockett leader once again
October 2023 by Dylan Crossan
Fantastic travels company to book with and staff are great help for anything you need. I went in this TUI store yesterday to look for something new and different for a hoilday and I was giving loads of options and been suggested to do a cruise and stay as a first time cruise hoilday. When I looked at the all inclusive package involved for a cruise and hotel ontop with the cruise, l couldn?t wait to booked it. So, I have went back in today and booked the 14nights stay and cruise all inclusive package for summer 24. Totally recommend to anyone who are looking to do all inclusive or an first time cruise, to book with this TUI store.
October 2023 by Paul Collins
Visited TUI in Castlecourt Belfast this morning and was helped by Donna.The service I received was excellent Donna couldn't have been more helpful and got all my queries sorted. Excellent customer service would gladly use TUI again Many thanks Donna.
September 2023 by kerry skilling
Booked a family holiday through Emma at TUI CastleCourt. Lovely Scottish girl who made my booking experience so easy and stress free. Emma was amazing at finding something that suited our budget along with ensuring my teenage daughter would have plenty to do at the resort. Fabulous experience and would recommend Emma 100%. Will use again in the near future.
September 2023 by Maggie Higgins
Called at the store on a Sunday to book a holiday to philadelphia then to new York then on to a cruise out of florida with a stay in Orlando and talked to Emma. Had all booked and deposit payed by the middle of the week. The professionalism and knowledge that she showed was unbelievable. Emma made it so easy for us to get everything sorted including flights, car hire and to set up an account with royal Caribbean. Thanks again Emma.
September 2023 by Jonny Browne
Really helpful staff in this shop especially Julie. Booked my upcoming holiday with her and she was a great help in arranging all our needs and have recommended her to family and friends
September 2023 by M M
We had booked a holiday online but we had a few queries with the further info needed. The member of staff we spoke to in store was very helpful and friendly. We can't thank her enough for her help.
