March 2024 by Nikki Johnston
My last 2 times being in staff been hovering around everyone at tills very intimidating and makes you feel like you are stealing
February 2024 by Maitland Airsoft
Majority of the closest parking spaces are always taken by employees not customers, no matter what time of the day you go your dodging restockers. I'm also really shocked that management still allow their staff to work with headphones in, having to near shout to get an employees attention just to ask a simple question is just annoying.Oh and someone tell the ladies on the "customer service desk" the customers come first, not restocking the cigs or putting returned clothes on hangers!The standard of customer service at this Tesco has hit rock bottom.
February 2024 by Thelma .Adnett
Click and collect order I paid for half of my order was missing totally not good enough a double journey back to the store and the staff couldn't help
January 2024 by Gerry
It?s a large grocery store
November 2023 by Alison Palmer
While shopping in Tesco knocknagoney I noticed 25% off clothing and picked a babies snow suit but only had 6-9 months. I asked a member of staff if there were any more in store in a bigger size. There were only 2 and buried to the back. She said that was all there was and they would probably be back in again. I didn't catch her name but she had blond hair in a pony tail and glasses on. I saw another member of staff called Shaz, so I asked her if she knew if they were in stock in another store. She scanned the label and said they were out the back so off she went and brought back an armful of various sizes. Thanks Shaz for the fabulous serviceThank goodness i didn't just leave without inquiring further.Very satisfied customer.Lorraine Palmer
September 2023 by Nando DG
The store had many items in for sale. The new Autumn cushions are out.Store was quiet on my visit but was clean and staff were visible.I sent in to print some photos and had a nightmare of a time as the device failed to connect and placed order online, after much issues, it was resolved but not fair to lower star rating on self service photo kiosks.There are plenty of specials and they always have a good supply of stationary all year round
August 2023 by Jnigo??
Don?t train their staff, they employ a buddying system. Also the fat man bun guy with weird teeth and lips is crazy. Bro was screaming at a younger employ the week after his dad died and made the employee quit ? also, the short stubby fat blonde woman with a weird accent is so rude at the reduced aisle
August 2023 by Mike Rider
As a double Cancer patient with limited energy levels, l find it insulting when lm forced to become a cashier and scan all my weeks groceries.Tesco in a bid to increase private share holders profits have turned a nation of shoppers into Teso Workers.Self checkouts are very slow with customers needing constant assistance from staff which is turning shopping into a nightmare.Please stop trying to replace our supermarket staff with machines that fail to work properly.If Tesco continues to go down this path customer should boycott they're stores.
August 2023 by XIX
The bigger Tesco stores are usually way better anyway.But every time we go here, we have nothing but good experiences. We really enjoy walking around, doing casual grocery shopping.The staff are nice and very fast at the checkouts. We really have no complaints about this Tesco.
August 2023 by Jorge Vitales Martín
Always great. Last night a friend and me has a big shopping and at the selfservice machines the staff Sarah assisted us very helpful and friendly.
July 2023 by ANFIELD977
Called in to this branch after a bad experience in the Castlereagh Rd store. Massive difference in regard to availability of items. Staff are very professional and courteous and the store is superbly stocked. Castlereagh Rd management could learn a lot from this store.
June 2023 by Craig Stafford
The date is 31st May 2023. Management left one member of Staff on all self-checkouts with no other maned checkouts open and no other staff on-site to help. The poor lad was left on his own which he handled to the best of his ability in a professional manner, even with all those customer complaints. Tesco management needs retraining on how to handle their staff care and wellbeing.
June 2023 by Binu George
Tesco extra near hollywood exchange have a great parking place with a foodcourt nearby and a fuel station too. Easy access with car and translink.
June 2023 by Jarlath Brophy
*Large and spacious.I visit this Tesco regularly and really like it. It is all on the ground floor, very spacious, with a large selection of goods.Staff are always nice and accommodating.Toilets: adequate and clean though Tescos are not known for having excellent toilet facilities.Car Parking: very large, plenty of spaces. However, as with so many supermarket car parks, many of the 'accessible' spaces are taken by non-accessible people which is unfair on people like me who never take up such spaces.
June 2023 by Jen Larkin
The lady that served us this afternoon was absolutely fantastic. Really pleasant and a credit to the store. Best customer service we?ve experienced in a long time! Didn?t catch her name but she folded all our clothes perfectly :). Thank you!