October 2023 by Google user
What an array of bathrooms! Set out over two floors, you?d be hard pushed not to find a solution. There?s an area at the back to see the showers and taps working. Some very unusual statement pieces as well as traditional styles. Small tile selection too.
July 2023 by win mcconaghy
Supplied and installed our bathroom fittings. Helpful staff.
July 2023 by U Burns
Fantastic experience with Eddie. Professional, friendly and knowledgeable. I got my whole en suite and bathroom interior picked out. Really looking forward to seeing the finished result. A pleasure to deal with and a stunning showroom.
October 2022 by Lisa Sayers
Just got new bathroom installed by DJE Bathrooms. Dee had suggested we chat to Eddie @ Soaks regarding products. Eddie was very helpful with design of bathroom and helped us choose high quality products within our budget . All ordered items were delivered on time by a friendly guy from Soaks. Dee worked hard to maximise the space in our small bathroom. All his team and the plasterer he organised arrived on time and completed work to a high standard. This was done at a competitive price. We are delighted with our brand new bathroom.
March 2022 by Ryan Daly
We started on the Self Build journey a year and a half ago. Our business installs renewable energy systems and we often take on the full heating and plumbing installation in one off houses. When fitting sanitary ware in customers houses there are frequent issues with items arriving damaged to site, items missing, no delivery dockets etc. On any projects we were involved in with Soaks supplying the bathroom equipment these issues never arose. We visited a couple of other bathroom showrooms before heading to Soaks and felt the staff did not have the passion or knowledge for what they were selling. When we arranged to meet Eddie at Soaks we were very impressed with his knowledge and the designs he put forward for our three wet rooms. He absolutely nailed it. Everyone that comes to visit our new house comments on the bathrooms. When it came to the goods being delivered on site, Colin was first class. Each item was clearly labelled for each wet room it was going into and not one item was missing. The whole service from start to finish was first class. The quality of goods supplied are top drawer which are designed to last a lifetime. To summarise if one company is more expensive than their competitors their is often a very good reason for this.
October 2021 by Suzanne Morgan
I went to Soaks to get a new bathroom combi tap for my bath. I'm sorry I didn't get the gentleman name but he was fantastic helping me out. He was so helpful. He didn't have any to show me in store as he said most people buy separate taps and a separate shower unit but it would cost me more money to change this so needed a combi tap taps and shower. The ones you buy in B&Q and Screwfix are no good. No power in the water and really only for rinsing the bath out. The gentleman in Soaks got his catalogue out and looked up a powerful one for me. Just to let you know I'm really happy with it and the power in the water is great. Highly recommend this company. I'll be back to you with any bathroom issue ??
October 2021 by Suzanne Martha Florence Morgan
I went to Soaks to get a new bathroom combi tap for my bath. I'm sorry I didn't get the gentleman name but he was fantastic helping me out. He was so helpful. He didn't have any to show me in store as he said most people buy separate taps and a separate shower unit but it would cost me more money to change this so needed a combi tap taps and shower. The ones you buy in B&Q and Screwfix are no good. No power in the water and really only for rinsing the bath out. The gentleman in Soaks got his catalogue out and looked up a powerful one for me. Just to let you know I'm really happy with it and the power in the water is great. Highly recommend this company. I'll be back to you with any bathroom issue ??
September 2021 by Andrew Firth
Great team of bathroom designers, very helpful. Extensive range of bathroom products with limitless options. Very impressed, glad we took the time to visit Soaks.
July 2021 by Corbett Sandra
This company is totally outstanding in every way from our initial appointment with Antony to Colin in stores receptionists and delivery guys.
Nothing is too much trouble they go above and beyond in every way in order for customer satisfaction.
The attention to detail ideas and advice upon consultation was amazing.
The range and quality of products can suit any budget.
The showroom is the best ever by far as everything can be seen working in the display showroom.
I am so pleased as not only do soaks sell bathrooms they are there every step of the way!
I love my bathroom it is absolutely stunning
Thank you to all the staff
February 2021 by A Thomson
Soaks is great! I definitely recommend them. However, do NOT use Soaks? recommended fitters P&C Complete Bathroom Renovations! We bought two bathrooms from Soaks. Soaks sourced us some of the best bathroom products on the market and provided excellent customer service. However, we went with P&C Complete Bathroom Renovations to fit everything, as they were recommended by Soaks. It turned out to be a mistake. P&C delayed starting work for months, they did quick work leaving out quite a lot of what we asked for, and then left the job unfinished (despite having paid them in full), leaving us with leaking taps, unfinished bathrooms and potentially mounting bills for new fitters to come in. Avoid P&C Bathrooms! Soaks, in contrast, have provided excellent customer service promising to help us to solve this issue with P&C Bathrooms, despite the fact that P&C are independent contractors, completely independent of Soaks, demonstrating further Soaks attention to their customers. My advice: buy from Soaks, find your own professional fitters or at least do not use recommended fitters without researching them thoroughly first.
February 2021 by Cecil Holmes
World class! Yes, I mean World classI have had the privilege of dealing with this company (David) over the past few months. When I reflect on Soaks and the Salesperson, David, I think of words such as courteous, helpful, knowledgeable and competent. Sometimes the world ?professionalism? is used rather casually. With Soaks, professionalism is clearly evident in the ethos of this excellent business. The staff exemplify their service mission in the very personal customer relations and advice. It is both exceptional and unusual to hear staff refer to their owner/boss in such glowing terms. Therein, I believe, lies the secret of Soaks? success - mutual respect for each other and for the customer. A purchase from Soaks represents an investment in great products, local business and service par excellence. My advice...skip the ?run-of-the mill? bathroom suppliers or over-inflated, fashion tile companies and choose instead, to the five star option. Join the elite.
February 2021 by Fiona Magner
Soaks supplied all our bathroom ware when we recently refurbished our home. I couldn't recommend them enough. Their service from the beginning was professional and transparent - all their prices were given to us at the first consultation (we found other bathroom suppliers to be a little obscure in their pricing). On top of that we saved about 20% by going with Soaks!
February 2021 by Mark Loughran
Great place to deal with. Great products and customer support is second to none. Anthony is a great bathroom designer and has provided us with wonderful after sales service, dealing with any wee product issues we had. Hats off to Andrew also!
February 2021 by Joseph Abranyi
Well, we made our pilgrimage to this place which has amazing stuff to offer but amazingly overpriced too. Apart from one woman no one even said hi or asked us how could they help, nor we felt welcome anyway. Bored men were sitting behind their desks... We came here to get our bathroom fully redone,but it?s definitely not going to happen. We saw some cool ideas though, thanks for that! I have checked the prices online, I can do it a lot cheaper.
February 2021 by Andrew Thomson
Soaks is great. Do NOT use Soaks? recommended fitters P&C Complete Bathroom Renovations P&C Complete Bathroom Renovations! We bought two bathrooms from Soaks. Soaks sourced us some of the best bathroom products on the market and provided excellent customer service. Ian Henderson was fantastic, and gave us great recommendations and design ideas. However, we went with P&C Complete Bathroom Renovations to fit everything, as they were recommended by Soaks. It turned out to be a mistake. P&C delayed starting work for months, they did quick work leaving out quite a lot of what we asked for, and then left the job unfinished (despite having paid them in full), leaving us with leaking taps, unfinished bathrooms and potentially mounting bills for new fitters to come in. Its been almost 3 months since they left the job unfinished and Ive asked them repeatedly for a completion date, but to no avail. I think they plan to leave the job abandoned. Avoid P&C Bathrooms! Soaks, in contrast, have provided excellent customer service promising to help us to solve this issue with P&C Bathrooms, despite the fact that P&C are independent contractors, completely independent of Soaks, demonstrating further Soaks attention to their customers. My advice: buy from Soaks, find your own professional fitters or at least do not use recommended fitters without researching them thoroughly first.
