March 2024 by Jonathan Hewitt
Wow this place is very impressive! I travel all over the UK for work, this is pretty much the best I've seen. Wireless phone charging in the nightstand and room mood LEDs. Need I say more. Mini fridge!
March 2024 by Nicole Falleur
The staff here, especially the management, were exceptionally good and kind towards me when I stayed here for 8 nights last September ('23) sorry I only put a 5* rating at that time, I've just come back, in March '24 & I apologize I must've been too busy to write a proper review at that time ! I am so sorry but better late than never ! I shall never forget the kindness they extended towards me at this Hotel, I won't say what it was they did because maybe too many others might possibly ask for the same thing so that would be unfair of me on them but a Big Thank You again from me !Very centrally located within a very short walk to The Titanic Belfast Museum & on the banks of yachting marina, with amenities all around & cinema, shops, eateries, restaurants, bars, inns & pubs & many points of interest including The Crumblin Road Gaol, English Market, ...Friends of mine also just stayed here for a night after landing at Belfast airport, out for the evening then hired a car to Buncrana in Inishowen, Ireland Biggest Peninsula. Many of our international coach party stayed here as well. It's a good place for coach parties as there's a pick-up & drop-off point alongside private gated carpark for the Hotel.Rooms: I put less stars for the rooms as I generally choose not to stay at large chains of hotels as wherever you are in the world, they're all the same, like "cornflake boxes", I like to go for individual places with charm, quirky, quaint or historic places but occasionally I do stay at these chains when convenient or the right price, thank you :-) Views are ofo over the City, depending which way your room is facing, the views over the River are nice & always lots to watch with all the boats & people milling around :-)Nearby activities: See above review.Walkability: See above review.Noteworthy details: See above review.
March 2024 by A H-K
Water from bath/shower/sink wasn't warm and dirty water came out beforehand.Wasn't informed of building work going on - very loud in the morningFire alarm went off at 2amLots of childing staying - they caused quite a lot of mess at breakfast
March 2024 by Richard Bloomer
PoorNeeds a major refurbishmentPlace was
March 2024 by Andy Batey
Great room, very comfortable and quiet.Ideal location for W5.
March 2024 by Alex Thompson
Nice hotel, friendly staff, central location close to the port. Only downside is the chargeable parking, although discounted when staying here I think it would benefit from being free for staying guests as if you?re staying more than 1 night it can work out quite expensive.
February 2024 by Paul Smyth
Amazing location for SSE shows. Rooms basic but clean with all the essentials. Bar menu and drinks very good.
February 2024 by Matteo Dilda
Dirty and breakfast not good for the price I
February 2024 by Cecil Burnett
Great location to get into Belfast and onto the motorway and travel outside Belfast. The breakfast is a bonus and great selection. The bacon and sausage was must have. The staff were very friendly and helpful and great weeks stay. The boats are just outside the front door and good parking outside.Rooms: The room is clean and large open space.Nearby activities: The waterside and walking round the area is great.Safety: The location is open and next to the water and ships and safe.Walkability: Great walk into the city centre.Food & drinks: The breakfast was fantastic and good variety of options.Noteworthy details: The location is close to the city centre and motorway
February 2024 by Susan T
Nearby activities: Next door to w5
February 2024 by kent sundell
Nearby activities: Titanic museum is a 5 min walk away
February 2024 by David Watkins
Clean room and nice
February 2024 by pauline egan
I have been attempting to contact this hotel by phone and via guest services since Dec 2023 about a booking with no success. I am beyond fed up. the phone has never been answered and despite guest services claiming I'll receive a response within 20 days I have had no reply. It's very
February 2024 by Anne Mccashin
This was a couple of days stay leaving early on the day of vacating. we only needed breakfast for the two of us for just the one morning however he charged us for two days breakfast. When we queried this he said he had refunded us which could take 3-5days to come through it didn?t. We have emailed no joy there and we have rang the reception but still to no avail. It?s only £20 quid but it?s the principal of it. We have emailed again here?s hoping ?other than that the stay was fine breakfast was lovely. Very busy hotel. As of 11th dec 23 we received the refund. So all happy. As of 19th Jan the money still not refunded they emailed a credit refund invoice to us and I presumed money would follow it hasn?t and we are still chasing this up. ?
February 2024 by Maria Lema
Wifi wasn?t working, rooms are fine but you get what you pay for. Breakfast was horrible, no healthy protein choices.
