June 2025 by william spence
Good luck trying to fon the forrestside store..the only person that answers is the automated msg..
Not a good look
May 2025 by Chelle Dalton
Worse customer service ever from this store, when rung 02 customer service, staff more helpful there, must admit I've been to this store a few times as local but same service everytime useless, went to other o2 stores and staff more helpful in those stores
January 2025 by Aine MacNamara
I've just been in to O2 Forestside Belfast and want to mention the staff, especially Jack. They were very helpful with my difficulty,but I always find the staff in there extremely good. Thank you
November 2024 by boyd devlin
Had a problem that on line and on the phone could not fix, bloke had it sorted in 5 mins, top bloke
October 2024 by Ben Gibson
Wrongly priced labels everywhere. Went to buy an iPhone case for the advertised price and the staff member tried to over charge me and just said the labels are wrong. Unprofessional
October 2024 by Glenny Whitley
Gráinne was just fantastic. After a really awful experience with o2 customer care which resulted in them disconnecting service whilst activating my eSIM? then telling me it would take up to five days to fix. Gráinne Sorted the problem in less than five minutes. Great service. She also had fabulous nails!
Thanks Gráinne!
August 2024 by Algimantas Vitkauskas
Very disappointed with the service (
August 2024 by Alistair Stewart
Tried ringing O2 Forestside on Sat rd Aug ?24 at 9-00. Continued to ring and still no reply at 9-20!! Bit ironic when your provider doesn?t answer the phone!!
June 2024 by Joanne Coyle
The advisor, Jack, was great. Very efficient and knew his stuff
March 2024 by mike smeatham
Very good service from trisden if I spelt his name right. Took his time to explain things to me when my phone went down for 2 weeks with sim card problems just want to say a big thank you
November 2023 by Frances McHugh
Fantastic service from the whole team.Our main assistant was Charlene who was incredibly patient, thorough and has excellent expertise, as well as being very personable.Thank you very much ?
October 2023 by Ann Corry
Went in this morning to upgrade my phone and move contract from Business. I selected a phone but when I asked about if they would set up the new phone. I was told they don?t have WIFI and mobile data could take a long time. I have bought all my previous phones there and the guys were extremely helpful. I was offered a leaflet to do it myself. As a senior citizen I would find the set up challenging. Very disappointed with the service.
May 2023 by Jacky Mason
Not even an O2 customer and Alex sorted me out... excellent customer service.
April 2023 by Tiernan Mc Veigh
The worker James delivered amazing customer service and helped us in everything we needed and got us sorted
March 2023 by Billy Ritchie
Very helpful glad I went to it will go back again with any problems
