August 2023 by Rosa Matthews
I had used the design service and went in to purchase the products that I had chosen. The lack of staff is very off-putting. All the other furniture stores I had visited had so many more staff on the floor. The few staff in Next are trying to deal with click and collect; returns; in store purchases and helping with queries.The reason I have given 2 stars is because the girl Glynis who helped me gave me a lot of time as there were several complications. Gary was able to help.also. No manager on the floor either day I was in- not acceptable service from a big company. I hope deliveries will all go smoothly.
June 2023 by maureen smyth
My husband and I went into the Next store at Holywood Exchange Belfast at around 5.30 yesterday evening to purchase Voile curtains having checked online that they had quite a good selection. There were two ladies serving on the ground flot and when eventually a lady approached me she didn't know whether they stocked Voile curtains. She spoke across to her colleague who replied 'I don't even know what Voile curtains are' This reply was very rude and dismissive. We eventually assertained that they are only available online!!!!!.I have been treated better in Lidl or Ikea, where they are always helpful and polite. I won't be back as this isn't the first time I have encountered this type of attitude in Next.
March 2023 by Valentyn Mohylyuk
Good shop to buy home stuff.
January 2023 by Mervyn Neill
Just nipped in for a breadbin that my wife saw a few days ago. They have a great selection of almost anything and their sale is now on. The furniture does look quality but it all comes at a hefty price even in the sale. We will go back in the new year now that we know what is on offer.
December 2022 by Hugh Massey
Full of great intentions but !3 visits before completing.
November 2022 by Herbie McClenaghan
Useless staff they lost a good sale today due to laziness, ignoring the customer,, won't be back ,
July 2022 by anne smith
Lovely store and staff are so obliging and friendly. Love the aroma of all the room scents.
January 2022 by Daphne Hutchinson
Staff were a pleasure, and a great help when advice was asked for. Pleasant shop,loads of sanitisation. Will def be back
October 2021 by El Taylor
Just been in Knocknagoney. Tried to buy two lights. Both were out of stock but an extremely helpful young lady tracked one down for us in another branch. I just want to commend her pleasant, helpful manner and am sorry I didn't get her name. She fully deserves the five stars.
July 2021 by Annette Davidson
Visited Next Home Store today in search of a sofa. Karen our sales assistant could not have been more helpful she went out of her way to show us alternative materials and nothing was too much bother for her. She made our shopping experience a very pleasant one . This girl is a wonderful asset to the Company and we are delighted with our purchases.A.DavidsonPORTADOWN
July 2021 by Michelle Hampton
I love next home shop. So many lovely things to choose from. Managed to buy all I needed. Staff were very helpful in helping me with my purchases. My go to place for anything around the home ??
July 2021 by James McShane
Great to see next opened again. Nice seletion of their new furniture range. Staff very helpful.
July 2021 by Elizabeth Matthews
Fantastic store very helpful staff downstairs. Staff member upstairs not so much but that was about 6 months ago. Hence the 5 stars
July 2021 by Chanie Taggart
They have beautiful selections of home furnishings.Staff was helpful in showing the different range that they have available.
September 2019 by Helen Stewart
Fab shop full of lovely furniture and pretty things.
