January 2024 by Rashed Amin
I was with Nationwide for over 5 years and suddenly asked me for account review also sent me a review form and some documents,I passed all the details needed , was surprised my account been blocked and closed without giving any reason or explanation why they closed the account .I appealed the decision and I asked them for explanation but no reason given .
January 2024 by Janet Stevenson
Always helpful and friendly
December 2023 by Ita Foran
This is B Connor's I'm using a friend of Mines phone Iv a problem IV recently moved back to the south and IV Lost All my property in a trouble Fire ? I need someone to lend some eddvice how can I get back my card and is dear a help line because IV no money for Christmas and 1 child to keep Fed and everything I had money saving for the hole year and it's gone along with my pour little dog ? max only 6months old my hole life is gone in 1 night people please help me out if you have any idea what I can do because IV no means of travel so if anyone can share some information I'd ? I'd be so grateful God bless.
August 2023 by Neil ?ilsie?
I couldn?t get an account opened in any of the city banks because I didn?t have a passportOnly the nationwide accepted an electoral I D.The staff member who sorted my application was really friendly unlike some stuck up people in other establishments
August 2023 by Collette McCourt
Thank you to Sheila on the counter at Donegall Place branch today for taking the time to help me with some changes to my account. Professional, friendly & efficient service from Sheila today.
February 2023 by Craig Hinds
Worst bank I've ever been with
January 2023 by Ross Clarke
Worst customer service ever. Really inefficient and inconsiderate.
January 2023 by Joseph Boyle
Staff very helpful and pleasant
December 2022 by Ka Wai Wong
Hi 1 of staff saying to me leave the branch, he just been trying to tell me about I'm waiting. On list. But he stood to me. I told him go away. Then he said so rude leave the branch. What kind or customer service they got? I have been waiting 1 hour already. Not his fault. But his put into my face leave the branch to me back. So rude. Is a complaint to this branch. I going to close my ac ASAP. After sort out with team. F off to them.
October 2022 by Ella Charlotte Jones
Staff were really attentive and friendly. One staff member helped me deposit a lot of cash and was patient with me! Very quick service
March 2022 by Bill Whelan
I would like to thank Coraline in Natiowide faceing city Hall she saved my wife from scammed out £500 by some scumbags only for Coraline quick thinking she new i was a scam my wife thought she our son they texted and said his phone was broken and this was his new number after a half hour texting they wanted here to send it on online backing so she agreed to go to the bank and send to our son to pay bills that were Coraline steped in and cought on to them there were still texting in the bank thank you very much ? CORALINE
February 2022 by William McWilliams
What a great place to bank with and always very helpful staff .I have been with nationwide for 20 years from opening my first saving accountJoanne and manager Gayle in particular are just great people
January 2022 by Maureen King
What's the problem with phone line? Can't get further than the recorded message.
January 2022 by Phil Macavity
Friendly and pleasant staff, no rush even though we were went past the official opening times.
November 2021 by Martin McNally
We have the Nationwide app.But are still receiving paper statements.I?ve clicked on app ,and told them I don?t need statements.Called on Monday told them again.Was given a compliment slip.Numbers written on it.Basically deal with it yourself.Whilst standing in queue.Was asked ,was I depositing or withdrawing money.Told Lady,it was an enquiry.Take a seat in waiting area?Fella was already sitting in area.Had been there 20 mins.I waited for 10 mins.Then went to counter.Followed by customer, who had been waiting over 30 mins by this stage .Not the best system in my opinion
