August 2025 by Larry Bowers
The staff in here are very friendly give good advice would highly recommend thanks guys
June 2025 by Colin Cunningham
Lisburn shop was great to deal with
Will shop shop again nps
June 2025 by Greg Douglas
we ordered flooring for our bathroom from Martin Phillips and it was to be delivered and installed two weeks after we purchased it. When the guys came to install the floor, they had brought the wrong flooring, apparently the wrong one had been ordered from the store. We complained, and were told that our floor will take a further week to come in. Obviously this was not ideal as our house had been upside down with our bathroom emptied for 3 weeks. Martin Phillips told us that we would be first on the list to get our flooring down today, to make up for their error. By 10am, nothing, so we phoned Martin Phillips to see what was happening and we are not getting our floor down until late afternoon. We were told morning, so we have arranged to get a joiner here to install the skirting boards etc after the floor went down. I don't know how this company can get so many things wrong. on the phone, we were told these things happen and there's nothing they can do. How about getting the correct floor that your customer ordered? If you tell your customer they will be first on the install list, put them first on the install list. Martin Phillips used to be a very reputable company but this latest experience has been so unprofessional and horrible. I will never use them again.
June 2025 by Peter Walsh
Great service, reasonably priced carpet and vinyl Robert the fitter was very professional and went over and above to help definitely would go back.
May 2025 by Scott Mckinnell
Got a quote from the woodfloor warehouse £870 for 38m2 of laminate flooring,underlay and required length of beading. Called into Martin Phillips, Newtownards and got the same spec laminate floor, underlay and beading including free delivery for an amazing price of £430. Left after paying the brilliant Johnny who served us as pleased as punch and one very happy bunny. Couldn?t recommend Martin Philips highly enough, great store, great range and great customer service
January 2025 by Jordan Taggart
Was served today by Jennifer was very helpful would definitely recommend will 100% use this store again
January 2025 by Jonathan
Absolutely amazing customer service, and very helpful team. Would highly recommend to anyone needing floor
January 2025 by Ben Lowry
Excellent service more than happy with my new carpets, Jennifer was brilliant and very knowledgeable, top class ?
January 2025 by Kevin McClory
Staff are the reason people return to a business and here is no different, will always use and recommend this store
January 2025 by Stephen Robinson
Mark was brilliant helping me today.
January 2025 by Gerry Quigley
Plenty of selection and friendly staff
September 2024 by A B
Had them out to measure was assured by Jennifer I'd have an estimate shortly afterwards. Tried to ring the branch on Saturday afternoon no answer and most of Monday again couldn't get through. Clearly don't want my business so I'll go elsewhere.
August 2024 by Gail Adair
Great selection of wooden flooring and vinyl, both of which I was looking for. Reasonably priced. Staff are happy to let you browse in peace with no pressure sales patter.
July 2024 by louise toner
Got served today by a lovely girl, named Jennifer was unsure when I went in about but took her time with me and talked me through the different carpets was a great help
July 2024 by Kate Rooney
Absolutely delighted.
From the phone call to enquire to the measuring to the actual.
Every single stage of the customer journey was exceptional with no hesitation what so ever recommending.
The fitter was tidy and meticulous.
Exceeded expectations.
