September 2025 by Milind Lipare
I was on my vacation trip to Belfast with my rental car and got a flat tire just near Kwik Fit. The manager was so kind to help me as I did not have local address. He provided me with the best option to replace the tire and got this done quickly. Someone travelling with family from USA to another country, this is simply unbelievable. I would like to thank the manager for helping me and family in the difficult situation. Long live Belfast and kind citizens. Love You All...
August 2025 by James Conn
Very helpful and friendly staff.
July 2025 by Lorraine McKeown
Booked into York St garage. Needed a sensor replaced as I bought 4 tyres elsewhere that turned out to be a disaster as they had bashed the sensor so bad it was going to be hard to be read by the computer. Plus tyres had been replaced in totally haphazard order. Cut long story short the guy who was fixing my car (raging i didn't geg his name) did a top job to reset and reprogram everything. Car in from 8.50 drove out 10.20 approx. Plus he was going to have to remove all tyres into correct position but was able to solve via computer so brilliant job well done. I will be in touch also with tyre depot.
June 2025 by Tania Tonello
Very kind staff! I was visiting from Toronto, Canada, and had a puncture in a tire from a nail. I was so pleased with how quickly this was taken care of. Thank you again!
June 2025 by robert boyd
Great staff never had any issues all the staff no what their talking abought brakes tyres servicing keep you on the road ?
April 2025 by Jude Nugent
Great service and excellent customer care.
July 2024 by Jordan Allen
Absolute joke!!! Brought my car in to fix and they messed something up on the engine and had to go back constantly and kept charging me for it!!!
Good thing I don?t live near them anymore which means I will never return to you clowns!!!!
March 2024 by dominic marsella
Quick efficient service from an eager to please manager and staff. Courteous, very knowledgeable detecting a "screw" which was causing a "very" slow puncture. Well done Kwik Fit
March 2024 by Jacqueline Davidson
Very good customer service.. my exhaust needed replaced.. I was able to just drive in off the street(late Sat afternoon) & the Mechanic looked at the car.. told me what needed done, ordered the new exhaust & I went back on Monday & got it replaced ?
March 2024 by Sean Crawford
Class service all the time and any additional work, thanks guys ?
February 2024 by rosemary caswell
Staff very helpful and I know they do a brilliant job.
February 2024 by Mark O'Neill
Mark couldn't have been more helpful, great guy!
February 2024 by Tharun Raj
I was here today morning for vehicle safety check and had a great experience how the staff addressed me and diagnostic the car. They are very helpful and professional. I got my battery replaced instantly within 5minutes.I recommend Kwik fit for new drivers who don?t have any knowledge on car. They explain the issue very clearly and sort it for us.
February 2024 by Valentunamon K
Booked online for oil and filter change. On arrival (on time of appointment) all ramps were in use. Car was sitting in car park for an hour from booked time. What is the point of booking certain time, if your car is not taken on time you booked for and paid for it online? When you have appointment for certain time, your car has to be taken on that time, as it is your booked time for servicing your car. Seems like they taking not booked cars in between the ones which are booked, so booked ones sitting and not taken on time. Called in to collect car roughly two hours from appointment time, to find out that oil and filter not changed!!? According to them job was not done because of oil leakage, while there was no leakages at all before bringing car, so as no warning lights were on. I told them that there was no leakages, so just got my key back, without any offer to fix oil leakage. I requested for printed description of the issue, but they refused to provide it. Also I had to question them what is exact issue, and after few minutes got it written on small piece of sticker(?) No official/normal document/invoice were provided stating the issue. I assume that they wanted to sell non existing issue, but probably changed their mind then I said that there was no oil leakage before bringing car. Read comments and find out that someone had almost identical situation with Kwik-Fit at Ormeau Road. Very disappointing as I had my car serviced with them previously on few occasions and had no issues regarding their service. I though I turned into regular customer with them, but after last experience ,I probably will have to choose somewhere else. No refund were issued in place, but had to sort it online, which was reasonably quick, but that is not much to be happy about, as there was time and effort wasted and job was not for what car was brought in...
February 2024 by Mick Wilson
Good, pleasant staff and efficient service.
