March 2025 by Andrew Bell
Girl on the phone/till is a real pain. Was sent the wrong order on just eat so decided to phone up, the girl accused me of scamming, I phoned again with my mum on the phone to prove that I am genuine, she went silent. Eventually after numerous calls she blocked my number. Went there in person, met the girl on the phone, she stated that there was rude remarks and laughing on the phone to her (I was in a silent living room with my mum), complete utter lies. She hid behind rules and regulations so now I?m stuck with a deficit of £30. Girl on the phone is a real pain.
March 2025 by Lucy Chacko
I walked up to the counter and was waiting for a staff member to serve me BUT TO MY SURPRISE I HAD WAITED THERE FOR 15 MINUTES AND NO ONE HAD ACKNOWLEDGED ME THIS MY JUST BE THE WORST STAFF EVER I WILL NOT BE COMING BACK
February 2025 by Maciej Chodorowski
Dry old food
February 2025 by Denis
Worse service order wrong charged to much food cold staff don't care never be back
February 2025 by Julie Hale
incorrect order received. When I tried to ask for my missing drink it took a ridiculous amount of time to even get someone?s attention and then even more time to be given my drink by which time my friends had finished their food and my food was cold. The place was filthy with chicken bones lying on the seats and food on the floor. Will never be back. STAY CLEAR OF THIS PLACE!!!
February 2025 by Michael Abu
Excellent atmosphere and nice food.
January 2025 by Daryl Shields
No English, no manners and certainly no customer service
January 2025 by Conal Palmer
Very nice food and nice building
January 2025 by Tadeusz Mycan
On 3rd occasion my order it?s wrong you building burgers not rockets
December 2024 by Aimee Magill
We didn?t get served for 20 minutes. and the Workers ignored us
December 2024 by Ciaran McAree
Went for a drive thru and sat at the microphone ready to order for 4 minutes with no acknowledgement that I was there. It's not the first time this has happened either, a simple hello we are working through orders and will be with you soon would be the way to go. Was about to drive off when finally got some service which wasn't worth the wait, attitude and snappy. Finally got to the collection window and they were training a new start who was being talked through everything, which is perfectly fine, just felt sorry he was being trained by the tattoo clad lady with the attitude. Service has really dropped over the last year would probably go to a different branch from now on. Also toilets are always disgusting probably from the army of school kids that are always in it around 3pm, have tried on several occasions to take my daughter in and usually covered in urine and no toliet paper.
December 2024 by Finn Stevenson
Worst kfc I've ever been to.
Went here with friends, got all 3 of our orders wrong.
Gave us too many drinks which still had syrup at the bottom, it wasn't mixed.
Chicken was alright, skin was far too greasy to the point it just was a chore to finish. Not going back
September 2024 by Al P
This could be the worse restaurant in belfast. I ordered in for takeaway and stood their for 20 minutes with only 2 people in front of me. The people behind the counter were confused. 50% of my order was in a takeaway sack, the other 50 on a eat-in tray. It sat like that for 15 minutes. They call my number and only half was in the bag. I had to tell them what was missing. The food portions were horrible. Buffalo chicken not even covered in the sauce. The chips were the worst I've ever had. There was a bone in my chicken wrap. Couldn't pay me to go back there.
September 2024 by Lee Pritchard
Sweet Chilli Dipped Bites - £3.99 - Missing
Boneless Banquet - £11.99 - Not worth the money
Club Orange Can - £1.99 - Missing
Flamin' Mini Wrap - £3.99 - Mid
Regular Creamy Mash - £2.99 - Literally just microwave mash you can get from Tescos.
September 2024 by Rosie T
The chips were awful and the service wasn't great either