December 2023 by Cheung Cass
I had a hot Dark 85% regular size with cocoa whip. The drink tastes excellent - both the whip and drink were smooth, strong in the cocoa taste while not bitter. I highly recommend you to have a drink and take a break there. Shop some beautiful chocolate as souvenirs or gifts. They all taste good.However the staff wasn't very nice - she didn't ask me if I have the drink here or takeaway. The beautiful whip was destroyed by the cover. I don't understand why she worked in this way because I was the only one in the queue. It's an hour before the closure. Nothing needs to rush.
December 2023 by Elvira Casupanan
Today wasn't a good day, I know Christmas season is busy and hectic schedule for everyone but the staff was serving me today was seem not friendly maybe his having a bad day, he looks so grumpy and doesn't feel his at work.I hope it will never happen again, because I enjoyed my hot chocolate here. I worked 12 hours shift and I just want to be feel relaxed and feel the service is good even it's not perfect.
December 2023 by Rachel Wilson
So quick, really friendly staff, yummy hot chocolate and good quality. So cute for a wee date or catch up :)
November 2023 by Pinkie Time
Reports this place refused a 77 years old woman service because she was wearing a poppyBe aware before booking
November 2023 by Cynthia Rice
Excellent, staff very friendly, great people skills & very helpful,. Fabulous experience in the shop today, will be visiting
November 2023 by Stephen Hanna
Just read on facebook a 77 year old woman was refused service unless she removed her poppy, I will never set foot in your shop again this is an absolute disgrace I will tell everyone I know not to go to this business ????#
November 2023 by top cheese
I wear my poppy and shop somewhere else. Seems only 1 side off the community are welcome here only.
November 2023 by Winston Craig
Just reading on twitter a 77 year old woman was refused service unless she removed her poppy, i am a veteran , i will never set foot in youre shop again i hope other veterans see this and do the same , a disgrace .????
November 2023 by Willie Clyde
Never set foot in the place and never will after hearing your staff refused to serve a 77 year-old woman wearing a poppy. Pure ignorance,disgusting behaviour.
November 2023 by Christine Lewis
Unfortunately had a very bad experience today, was asked to remove my poppy which I refused to do and took my business elsewhere, today of all days 11/11 a very important date in the calendar, all I can say is shame on
November 2023 by Jérémie Michel (Le Conscientiseur)
Tasty chilly hot chocolate. Quite expensive of course. Next time I will try the 100% chocolate
November 2023 by Sophie Smyth
THIS STORE IS AMAZING!! As for all these people leaving reviews saying they were asked to take their poppy off. COMPLETE LIES! The staff even wear poppies. I have been in several times wearing my poppy. NO ISSUE!! PEOPLE MAKING UP LIES and feeding false information from an anonymous facebook account. I love this shop! The Hot chocolates and shakes are to DIE for ?The staff and management are utterly fantastic. They always go above and beyond any time I'm in. They do not discriminate against anyone!! Treat yourself their chilli hot chocolate with coconut milk... you will not regret it! My favourite!
November 2023 by Leanne Mckeown
Refuse to serve anyone wearing a poppy. I wonder do they refuse service to people wearing all charity badges, or if the staff only take issue with those that remember fallen hero's.
November 2023 by James
Staff unpleasant. No apology for spoiling my cold chocolate drink which was supposed to be warm. Table not cleared seats sticky. Would not recommend .
November 2023 by Adrian Millar
Overall found this a less than average experience, staff were inattentive whilst the surroundings were not the cleanest, average beverages. Will give it a miss from now on.
