June 2025 by Food Review
Food seriously stay away I've had indigestion issues for an hour off a cheap burger going to get it tested as it's made me seriously ill
May 2025 by Omar Shaath
Fun place with alot of activities to do
May 2025 by Michelle Cartmill
Really fun for family day out
May 2025 by Kyle Pandrea
Came here in April from the U.S. and the employees made us feel welcomed, the experience was amazing, food was amazing, and very affordable, had a great time!!!
May 2025 by Kirsty Gault
Had a great experience here today! It was my son?s 5th birthday booked a VIP both for only another £2 each player and ordered drinks to the lane and had a great time! We also received really great service from Corey and John! Super friendly and gave us stickers to say we were celebrating which my son loved! ? thank you again we will definitely be back!
April 2025 by Ellie B
Really unhappy with my experience yesterday at the Hollywood bowl. I?ve been to this location and some in England previously and had no issues but this visit has made me realise I will not be coming back to any Hollywood bowl locations. Payed for my games and expected to be able to use the bar services to which we were told we needed to buy a pizza. Unfortunately our group does not like pizza so we said can we get chicken wings & mozzarella sticks. The man very rudely said you can only get 3 drinks if you order pizza that order only covers two drinks, I told you to buy a pizza. Considering at other locations you don?t need to buy food or you can simply buy a snack to be served at the bar it?s ridiculous. The first guy we spoke to didn?t even understand what we were asking for in plain English so this rude male member of staff took over. Once we received our food not a piece of cutlery or napkin was brought over we had to go up and ask for it, you also aren?t allowed to reorder drinks after buying food so you are basically allowed one drink from the bar for all 3 games which is just outrageous considering you spend good money to enjoy yourself and funny enough in any other location I have visited I was allowed to return to the bar as much as I like. Waste of time and money.
April 2025 by Donna Sage
Can?t buy drink without buying food but big groups coming in buying drink with food, whats that about???? Very very rude girl that worked there running about with an iPad was absolutely disgusting the way she spoke to us, think she needs training in customer service!!!!! Kids bowling without parents present and running and Dancing in our lanes, seriously sort it out. Nearly hit them a few times bowling. Think Dundonald Icebowl in future for us!.
April 2025 by Donna
Was ok price wise but can?t buy drink with buying food which is so bloody stupid . Also one of the workers was really rude and cheeky for no reason at all. Wish she had a name tag so I could have put a compliment in about her. Running about with her iPad thinking she was great. Plus other users and kids running into our lane and was nearing hit with a ball. Place needs to stop young kids playing without parents present.
April 2025 by ROBERT Fleming
It's silly that you have to buy a meal to get a alcohol drink you would deffo make more money if people didn't have to buy a meal. I have couple of times had food mostly pizza which didn't even look are tastes cooked proper
March 2025 by ADAM MURPHY
was very fun! counter staff Alex was very very kind and very entertaining, if i could give 10 stars i would :)
March 2025 by Zuzana Mészárosová
Went for a staff night out and got the most exceptional service from Sammy (I hope I spelt that right) had a couple accommodations that needed made and we were sorted no issues amazing service
March 2025 by Emma White
Fantastic Experience at Hollywood Bowl ? Highly Recommended (Eat, Drink & Bowl Deal)
Our group of 35 visited Hollywood Bowl last week (massive shoutout to the team working the evening of 27th February), and I cannot praise the team enough for their outstanding service. From start to finish, they went above and beyond to ensure we had a fantastic experience.
Despite our group arriving in a staggered manner and being unable to start at our allocated time slot, the team handled it so well. They never made us feel rushed, instead just letting us know the slot time we had, which was greatly appreciated. The team were really friendly overall, and throughout the whole experience it felt like everyone was eager to help.
We opted for the Eat, Drink and Bowl deal, which was exceptional value and a perfect choice for a large group like ours. In such a large group we had a slight food mixup (on our end- to no fault of the staff) and without hesitation they fixed our order for us. Their efficiency and willingness to accommodate us made all the difference. In terms of the choice, we could choose from a hotdog, beef burger, chicken burger or veggie burger. It suited the requirements of the entire group, and I personally thought the food was really tasty (simple and good value). The one change I would make would be emailing the food form to large groups ahead of the slot, so we could give in orders ahead of time/at the start of our bowling. In terms of the drinks, the tokens we were provided as part of the deal worked for a wide variety (alcohol included) and made it really easy for everyone in the group to order as and when they wanted to. It was made clear when booking what drinks were covered by the tokens, so no issues there.
Overall, it was a fantastic experience that our whole group thoroughly enjoyed. I couldn?t recommend Hollywood Bowl enough for corporate outings or large gatherings.
February 2025 by Emma McM
It was ok. Very overpriced for all we got. £50 for an hour's entertainment and we weren't even allowed to purchase a drink without first buying a main meal due to alleged licensing laws. Either the establishment is lying and it's a marketing ploy or Belfast City Council is having a right old laugh. Won't be back in a hurry.
February 2025 by mia l
Had a really good time, amazing customer service from Sam in particular! Was extremely attentive and went out of the way to ensure we had a great experience. Not sure if a manager but definelty deserves a promotion and recognition for the amazing customer service!
January 2025 by Zoe Reid
Shocking customer service, one person doesn?t know what the other person is doing, no cancellation policy due to their on mistakes??? 7p per minute for calls which go on and on with no resolution in sight!! Wouldn?t recommend
