October 2023 by Brendan O'Kane
Busy shop on Saturdays, good service from staff.
August 2023 by Kevin Carlin
The young lady who served me listened closely and for me exactly what I wanted.
June 2023 by LISA ANGUS
Was bought a gift card and then had to send broken boots back! They cost £180 so I was so upset. When the money was returned I have been unable to access the gift card as my father in law doesn't have the recipet. I also don't have the gift card information as I didn't keep it! I thought great company I was wrong! What a mistake even though my details are on the transaction (in emails) for my original bought purchase as my father didn't keep the receipt and I no longer have the gift card I have lost money! Don't buy gift cards
February 2023 by Nigel Ferguson
Called in today 15th February to get a pair of mens shoesA lovely assistant Jenny helped me with my purchase.Thank you for all your help today and for the advice its working well ..Excellent customer service .Thank youNigel
February 2023 by Jessica Hawthorne
Lovely experience in the shop today. Niamh was extremely helpful.
February 2023 by Chris Woods
Out of 5 shoe shops in Belfast city centre, it's hard to believe that only one sells shoe laces, and yes it was here.Thank you Jenny, you saved the day!
January 2023 by Rick Coyne
Expensive but worth it. My other half bought her first pair of DM?s in over 20 years. Well worth the drive from FEENY, Derry. My daughter Sienna got soft leather ones for Christmas.
December 2022 by Shay Patino
Finest Quality and excellent customer service. I highly commend one male employee, I just forgotten his name. He was very patient and helpful as it took time for me to decide which boots to take. Took the LEONORE FAUX FUR LINED CHELSEA BOOTS home. It?s been 3 yrs now and still has its beauty. ?????????? ?
September 2022 by J P
Visited the shop on a busy hot Thursday afternoon. My eldest & I were greeted & welcomed by all staff, once ready for the big decision we were helped to find the perfect pair of Adrian Bex loafers by the lovely Matt. Fast checks on sizes & locating shoes to try on, lovely chat & generally great customer service all round. Nice airy, clean store with a great selection of Docs. Thanks Matt & all the team at Dr Martens Belfast! ??
September 2022 by Nicole Begley
Was in this afternoon and I was greeted by Jenny , she was so helpful and just lovely in general
May 2022 by Parth Sekar
I always wanted to buy a Docs. The staff here helped me a great deal finding the right size (a standard one size down from the common brands) and explained me about the material and how to maintain it. Many thanks to the staff for making my first docs purchase more memorable with their excellent customer service. A lovely bunch, indeed!
May 2022 by Conor Maguire
Called in yesterday and was greeted by a young man called Matt.He was very polite and pleasant to deal with. He helped me select my new boots.Great job Matt!!!Thanks again. ?????
May 2022 by AJ Digan
Staff are nice, they seem really intent on convincing you to buy absolutely everything they can.
December 2021 by Alan Bjorn Olsen
Great shop but as it's Dr Martins official store it is not the cheapest but if you want it they have it and friendly staff
November 2021 by babyralphy toebeans
Very disapointed in the vegan shoes, tried to go the ethical option but shoes have very poor wear and tear , the plastic is peeling off already!Tried to explain this wasn't usual wear and tear to the '11 years old' supervisor who was very unhelpful and unpleasant! ?
