November 2023 by Claire Murphy
A centrally located hotel, meaning we could walk everywhere (except we took a taxi to Titanic!)Mark welcomed us with warmth and humour on checking in.Wonderful staff, a welcoming bar area and clean, comfortable bedrooms.As a Coeliac, my only issue with this hotel was the gluten free bread & cereal offerings at breakfast; they were very poor quality. Some improvements in this area would be welcome.I will definitely recommend this hotel.Claire
November 2023 by Donna Gordon
Right in the heart of it all, The Clayton is in a great spot, handy to all things Belfast, from the markets to the city centre for shopping, restaurants and bars. The rooms could do with air con even in November to be fair but otherwise not a single issue to complain about. The food was delicious and service excellent. I will definitely return.
November 2023 by Tom Mentink
Great hotel: good beds, rooms, breakfast and staff. Nice gym to boot (unfortunately the swimming pool just closed).Location is a bit out of the real city center, but very doable on foot, and it does allow for street packing on most days and relatively quick driving in and out of the center.The area is also really safe and has some good restaurants and a supermarket nearby.
November 2023 by Erica Berthon
The staff were so friendly and made my stay more pleasant.Sad to hear that the pool is closing. It was the reason for my stay.Some updating required in the hotel.carpets and paintwork as well as the white curtains.Nearby activities: Not far from the centre of BelfastWalkability: Close to the centre
October 2023 by Madalena Boigues
The hotel location is great, however there were a couple of things that disappointed me. There was no curtain in the shower of my bedroom when I arrived (?), then I called reception and someone came up to put a new one.The lack of power sockets close to the beds are something uncommon in hotels these days.Apart from that, good gym, staff was super friendly and breakfast was very good.
October 2023 by j sisco
The staff were great people. The hotel itself...questionable...their hotel online information is incorrect and not updated....their restaurant menu is not the same as they state...it is limited in selections vs what they report online...the cleaning of room ie..left all towels which were dirty and left in the bathroom for exchange and 2 dirty coffee cups not taken away and replaced with clean ones...but bed was made but with the same dirty linens as the pillow case has my mascara on it..so the linen wasn't change. Breakfasts were great. Hotel itself looks nice and appears clean. I would recommend but a simple Holiday Inn would be as sufficient...the Clayton just looks like it's a bit more expensive looking to stay. But staff are really nice.
September 2023 by aisleannk
Most welcoming hotel. Lovely friendly staff who were very helpful. Staff were also very knowledgeable of the city. Hotel is extremely close to the city centre, very close to bars restaurants etc. had a fantastic stay and will be back in the near future.
September 2023 by jorP804OE
Really impressed with the hotel, cleanliness and high standard. Amazing breakfast too Staff so friendly and informative too. Hotel was busy but staff advised of this and gave us options for evening meal and breakfast times to accommodate.
September 2023 by royv647
We recently stayed two nights here while on a tour . Comfortable place to stay , room was quite spacious and very comfortable. Wifi was good as was the food . We had breakfast and dinner each day, plenty to choose from at breakfast. One evening we had a lovely cottage pie , next night meal was great again but the piece of salmon was the smallest I have ever seen . Overall a good place to stay
September 2023 by raey2019
Great hotel right in the centre of things. I checked in and out online which made thongs very easy. The room was very comfortable and staff extremely friendly and helpful. We didn't have any meals in the hotel but the bar was nice for a quick drink after shopping.
September 2023 by mercyjokes 2 :D
This was our 2nd time visiting this hotel.The staff were really kind, chatty and helpful. The fitness team are brilliant too. Even though I only really needed mats to do physio, they went over and above to make sure I could access the gym safely.The maintenance team are friendly and professional too.Walkability: Very central.
September 2023 by W G
Never experienced such miniscule portions of food. We honestly thought they were joking when the huge plates came out with a tiny amount in the middle. We were not there for a 'food tasting' experience, we were there for a convention! The food itself was well below 'average' - mine consisted of dry chicken on a tiny amount of mashed potato, 3 single strips of carrot (not even a whole carrot) and half a piece of parsnip. The pavlova dessert had all of ? of a piece of strawberry on the entire portion. Even in the worst restaurant I've never seen such tiny portions. At £40 per head for between 80-100 of us, it was a serious rip off and we will never be back. They didn't even have bar staff for the tables. We had to bring our own glasses up to the bar because no-one was clearing them and get our own drinks. That's fine if you're just out for the night but with such a big gathering it was very very frustrating. Considering the price they were charging for drink, why did they not provide bar staff?
September 2023 by sarah170481
We had our Wedding reception in the hotel in August 2023. The perfect venue following a Belfast City Hall Wedding. From the beginning stages planning how the evening would go, booking accommodation for our guests we couldn?t fault how excellent the service was. The hotel staff were easy to work with, always available, and happy to walk us through any detail, no matter how small. They were able to accommodate so many of our needs from accessibility, to food accommodations for allergens, to last minute changes. Big shout out to Gary, Deborah, Rory, Sean, Noel, Ailbhe & Aoife. We have been getting non-stop compliments from our friends and family about how awesome the wedding was and how much fun they had. Can?t thank the team from Clayton Hotel Belfast enough!
August 2023 by O3856GRwendys
As mother of the bride, you wish for the wedding of your daughter to go well. I couldn't be more pleased with the service at Clayton Hotel Belfast. From beginning to end the day was fabulous. We made a weekend out of it and all the family enjoyed their stay and the wedding. A big shout out to all the amazing staff. A special mention for Gary, Deborah, Rory, Sean, Noel, Ailbhe, Aoife, Miranda and Darren. The day was planned to perfection by Naomi.
August 2023 by thomasmI3218GC
Very enjoyable and relaxing stay. Excellent service. All the staff were friendly and very helpful. Slept really well. Super comfy beds. Food in the restaurant was tasty. We enjoyed the leisure facilities, swimming pool, steam room and sauna. The hotel room was clean and tidy but the tiles in the bath and shower area had some mold on them. This needs to be addressed by the hotel and could easily be fixed by a deep clean.
