March 2024 by Tom Tum
Your man is not a morning person. 6.30 am is a struggle for him. He would hit you with the door before he'd open it for you. And wouldn't know how to say good morning .
February 2024 by patrick curran
Very friendly staff, food OK,
February 2024 by Jorge Villagran
Pet friendly. They will take very good care of your pets. We loved it ??
February 2024 by John Richardson
Nice choice of coffee.Warm and friendly
October 2023 by Eilish Shirley
Dirty tables, floors and the toilets were absolutely disgusting.The whole place looked like it hadn?t been cleaned in weeks.
September 2023 by Amber Bereznyckyj
They must of turned themselves around reading some of the previous reviews, because the toilets were spotless and the service was brilliant. The workers here are the friendliest I?ve encountered for a cafe Nero (but then again I?m a Londoner so perhaps the bar is to the floor ?) anyway, made my day as a solo traveller.
August 2023 by Giuseppe Base
They don't have ice for cold drink in summer, there are 2 toilet, one does not work, the other one is like this
August 2023 by Abby Lacey
Disgusting coffee and worse toilets! Absolutely filthy! Staff are only redeeming feature.
July 2023 by TonyH1660
Good service, good range of coffee and drinks, I had the milkshake. Usual standard caffe nero, good service
April 2023 by Anna Davison
Disappointing experience. Had run out of tea- only decaf tea available. Bought a chilli chicken sandwich which was heated up but barely. The inside of the sandwich was still cold and the bread barely toasted. Noticed after that the sandwich fridge was apparently not actually working but food was still in the fridge so must question the safety of sandwiches? Toilets downstairs were out of order so were directed to the upstairs toilets which were unclean and severely lacking- no soap, toilet paper loose (and dirty) on the cistern, hand dryer didn?t work. Shop itself is untidy and many unclean tables. Needs work.
April 2023 by Maria Surskova
I have a negative experience. I paid 2 different prices for the same drink twice. The staff lied to me and didn't refund my money. I am disappointed.
April 2023 by P P
Don?t waste your time here. There will be nice staff in the Nero in three minutes time.
November 2022 by J Caughey
Called into here today male staff member slammed front door in face as I was entering when he was walking in obviously this staff member wasn't in best form,, this cafe nero isn't clean from dirty seats, floors etc ??
October 2022 by Silvano Brecevic
Poor all around. A bit dirty in both the dining area as well as the bathroom. Poor value as the pre made sandwiches were overpriced. As well, one of the sandwiches was mislabelled resulting in an incorrect choice. We brought this to the attention of the staff who did absolutely nothing. Staff at the time on Monday October 10 2022 at 2 pm at the Belfast store near City Hall could care less. Quite disappointing. Don?t waste your money supporting an establishment that does not seem to care.
October 2022 by Her She
Usually pretty busy, the regular lovely staff are always run off their feet, always welcoming and personable. Then when they?re taking on students and trainees who have no real intention of working? (do you get subsidised for that) expect longer waits, while the regulars do the jobs of three people, You can expect a little longer a wait, ,understandably slower, especially when they (the newbies) are on their phones mutilating your latte milk to a burnt indigestible waste of money? whilst on their phones and in full in view of regular paying customers?Shout out to the proper staff! The dedicated without whom You wouldn?t have any customers ? ??