September 2021 by Marie Donaldson
Customer Service is second to none..called with my son yesterday without an appointment \\u0026 they couldn't do enough..especially Susan.\\n\\nVery grateful\\n\\nThank you\\n\\nMarie Donaldson
September 2021 by lucas bradshaw
Found a male member who turned out to be the manager to be quite rude, he was loudly reprimanding another member of staff in front of other customers. I enquired with another member of staff who stated that this was a frequent occurrence, and a number of staff have had to leave because of this person. I would not recommend boots opticians at forestside.
December 2020 by paulapink841
Today I went in with a scratched eye from my babies sharp nails ha! The optometrist who looked after me was sooooo amazing, (a young blonde lady) sorry I can?t remember the name ?they saw me almost immediately and she was super kind and caring! Highly recommend!
November 2020 by Hilary Murray
Excellent , professional and empathetic approach towards my son who has Downs syndrome, for the first time he did his eye test on his own ( with a few words of encouragement from the team ) thank u all x
October 2020 by Emily Fitzpatrick
I had a lovely experience with boots opticians. I booked an eye test online and when attending I was greeted on arrival. I was glad to see all the safety measures they have put in place for Covid-19. The staff were all very professional and friendly. The optometrist and I chatted during my eye test and I mentioned I was a student. Afterwards when I had selected new glasses, the clerk told me that my eye test was free and that they were giving me 10% off my glasses for being a student. They even made me an appointment to pick up my glasses the week after. Really quick and efficient service!
January 2018 by ding dong
courteous and professional staff with a particular mention for Kieran who went out of his way to repair the frame of my glasses
March 2016 by Sam Howard
I have just been on your Boots number holding for 32 minutes to try speak to someone about my glasses - I'm not blaming the people in Belfast but I feel that's just ridiculous far too long . There's only the one number a national number to get through on - if it has just cost me a fortune I will never shop here again . I always use this opticians and have a choice as this is now a competitive market but this has been ridiculous today . Very Fed up.
