August 2025 by Susanne Elizabeth
I had to stop getting my prescriptions collected by this particular branch of Boots because of one member of staff who is rude, uncaring, arrogant and very argumentative and not just with me. If anyone is unlucky enough to have had dealings with her I think they will agree with me. When a customer has an incurable, life changing illness, which will be indicated by the medication they are on, a little compassion and understanding should be the least they could expect. Not a staff member who has to prove a point and cause a customer to be distressed.
June 2025 by zagraniczny.geniusz. zagraniczny.geniusz.
Very friendly staff.Very helpful
January 2025 by TheGman 8
Very poor and not what I expect from the big chain Boots brand . I left work on time and passed 4 chemists through the traffic in Belfast on my way from work and arrived at the knock pharmacy with 12 minutes to spare as it closed at 6pm. There was no one in the queue in front of me and I handed over my prescriptions which had 14 items (2 months supply = 7 picks) I was totally shocked to be told. ?Sorry we can?t dispense all this. We close at 6pm?. I was flabbergasted! Seriously? I honestly thought that the lady was joking but she wasn?t. I explained that I sat in traffic to get there as I always do and that I had no drugs for the next morning but unfortunately I got no sympathy! What ever happened to the friendly neighbourhood chemist approach. As if there is not enough stress in the day, I had to drive to a pharmacy 3 miles away who opened to 9pm. I feel really sorry for older people around knock who don?t have transport. It?s bazaar! I always use Boot at Knock but I won?t be hurrying back . Very disappointing! #bringbackthelocalcaringchemist!
October 2024 by Jenny Watts
Always so helpful and polite in this Boots location. The pharmacists have helped me on numerous occasions when I?ve had questions or want a bit of advice.
June 2024 by Carl Stirling
Disgusting
April 2024 by Karen black
Nice friendly and helpful staff
March 2024 by Samuel Gourley
Pleasant and helpful staff
October 2023 by Phylis Masterson
Really nice staff.very helpful and polite
May 2023 by Jill Buchanan
This is one of the busiest pharmacies in Belfast with the most efficient and polite staff. They are working under extreme pressure most of the day and yet always take the time to answer customer queries in full and check full details of prescriptions with everyone. 6 star service.
April 2023 by Shirley Love
Friendly helpful staff
September 2022 by Pamela Bell
Staff in store are very friendly and efficient. Thank you for all of your help.
January 2022 by David Crowther
Nice staff. Very helpful
July 2021 by Sharon Irwin
This Boots pharmacy have been collecting my husbands prescriptions fro our Gp practice they have always been very attentive and supportive especially when my husband became ill cant thank the pharmacy team enough.
July 2021 by Aneesh P M
Wonderful treatment from the pharmacist.. Really great.....
July 2021 by Caroline Murphy
Very helpful in sorting out my prescription for me.
