October 2023 by Keeva M
The quality of their products are excellent. Great staff and customer service too ?
September 2023 by TM S
Superb quality and Product
June 2023 by Danielle Peters
Worst customer service. From going back and fourth to get the correct order and invoice (which surely shouldn?t be difficult). I had to wait a long time for a delivery that didn?t show and then had to wait a further week for some of it to arrive. I?ve been sent the leg curl attachment which isn?t compatible with the foldaway rig I ordered. ON THE SAME ORDER that they completed. They even state on their website it?s compatible. Now to send back for a refund is going to cost me money in shipping as it?s expensive. Martin doesn?t ring back.Worst company should have cancelled the whole order when I realised they couldn?t raise a simple invoice correctly.Also their idea of adding a discount to a big order it to take a percentage off and then ADD £180 pallet fee to it. It?s free delivery on the website yet if you message them you get charged more. When I questioned it they then took the pallet fee off and charged me full price. Thats still not a discount (which they agreed as it was a big order) when the website says free delivery. Useless. Also as above some of the kit did have paint chipping off which is disappointing yet to return anything you have to pay shipping which is very expensive.
June 2023 by bobby bras
1 star is already too much. We are still waiting on our money. They don't deliver. They cancelled the order by themself, and we are still waiting on after 2 ,5 week on our money, more than a few grant in euros. But they don't answer the email. nothing. at all! This company is a really really RED FLAG!They reacting, that they are in contact with me, but nothing happen at all!! It's almost 1 week later, and still nothing!
February 2023 by James Ronan
Contacted them for full gym design and installation service, spoke with Jack Walker who was keen to support initially, and then failed to reply to my phone calls and emails. It?s a shame really. I really rated the brand before this.
January 2023 by Mark Higginbotham
DO NOT ORDER from this company! They Lied to me about sending out package, I got onto the couriers who said it was never sent out. Had to wait nearly 3 weeks, then my emails were ignored too. Absolute disgrace of a company will never use again and never recommend to anyone. They also delete the bad reviews too, that says it all
November 2022 by Sean Quinn
Kitted out a home gym with these guys, awesome equipment and helpful support. Loving the BLK BOX gear!
October 2022 by Shahzad Akhtar
Very nice dumbbells I ordered about 4 days ago and received them today the looks & the shape it is very good. The quality is good as well. I noticed there are marks on the dumbbells though and bulges going inwards also there is quite a big gap on the inside bit on 1 of the dumbbell as you can see in the photo and a crack going across the rubber. Not sure if the gap will cause anything to happen in the future or get worse but those are some of the things i wasn?t quite happy about when i unboxed my order especially at the price they are at, very pricey dumbbells & the dumbbells are abit oily for some reason maybe this might be normal because their new if I had to rate them out of 10 I?d give it a 8/10 because of the marks and the gap.
September 2022 by Caolan Maher
I bought myself a single free standing squat stand. I can say with confidence that it was built with the utmost quality in mind. All the cnc work was brilliant and it was thick as a rock. It was easy to roll around on the floor with the wheels underneath. Have used it for months and never felt unsafe racking it with a lot of weight. Would definitely reccommend their equipment to anyone.
July 2022 by Craig Murphy
I ordered their agility turf and have had major issues so far.Upon arrival they had given me the wrong measurements leaving me 8 inches short and was missing the border on two sides so I was unable to install the new flooring.Raised this issue with customer service who replied with very little urgency. After a few days of back and forth they agreed to send additional strips to add on(I was unhappy with this as it is more likely to rise/come up in smaller strips) but I had a portion of my gym floor out of use so wanted this fixed asap.After 4 weeks without any updates the addition strips arrived. They were stained and were a different material/quality from the rest of the turf. So again I was still unable to properly install the turf!Overall I?m extremely unsatisfied with the experience and will be looking for a resolution asap
July 2022 by Adam Chiesa
I would like to agree with other reviews and say products are built to last, but my £350 bench arrived damaged in multiple places meaning I couldn?t build it!Seat connector metal support structure was bent.Backrest cushion material was damaged in several places.I was so disappointed that an expensive product such as thus fails at the first hurdle. I?m sure this will be blamed on mishandling by couriers as opposed to ownership of poorly packaging goods, or the manufacturing process. Upon opening, I did notice the protective packaging was very poor, so I wasn?t surprised really. Lets see how the customer service fairs to sort this out for me. TBC
July 2022 by Stephen (Stevo the surveyor)
I ordered a BLK swiss bar, 20kg x 4 bumper plates, 1x lat pulley system, rope, lat pulldown bar, landmine that you need a bumper plate to attach into.The Swiss bar, plates and the rope and latpulldown bar all came relatively fast within the same month. However I had to wait 3 months to get the pulley system and landmine attachment as they had to be specially produced. In fairness I kept in contact with them on their instant messenger on the website and the lady I was communicating with always responded, it is natural to get a bit anxious if waiting that long but my order eventually came. They explained they had a large backlog and things were slow with manufacturing but should you really be selling the item when you have that isssue? Like my items were being sold whilst I had to wait 3 months to get it shipped. I am happy that everything worked out in the end. I would order from BLK BOX again, especially bumper plates.Reviews of the gear.Swiss bar 20kg - Was a bigger bar than I expected, not really ideal for overhead press due to its size. I only use it for benching and tricep overhead extensions. The angles of the 6 different handles are a bit strange, they are not entirely straight as per a swiss bar but slightly at an angle, but not enough to call this bar a 'football bar'. Some defects in the bar that feels like it was rushed during production such as annoying sounds of metal moving inside the bar, and a few other things but its usable and I dont babysit my bars anyway. 3/5 Rating.Pulley System ( as seen in photo) - As i train at home I wanted access to a pulley system for lat pulldowns, ab flexion, tricep pushdowns. This is a really well made piece of kit that provides a way to do these exercises. My cage is not the highest so it makes the tricep rope very low to the ground and I need to kneel down to use it properly but its not a deal breaker. Definitely provides a new exercise for me and a reason not to constantly have to do chin ups all the time ;). 5/5 rating.Bumper plates 20kg x 4 - Cant say much here. Very nice bumper plates and highly rated. I would say if you want bumper plates then BLK are a very good choice in Ireland. 5/5 Rating.Latpulldown bar / Tricep rope - Cant say much here, they are exactly what you would expect. 4/5 rating.Landmine attachment that fits into a bumper plate - Adds an additional exercise selection for home gym users. Reccomended. 4/5.
July 2022 by Stephen Mullins
I ordered a BLK swiss bar, 20kg x 4 bumper plates, 1x lat pulley system, rope, lat pulldown bar, landmine that you need a bumper plate to attach into.The Swiss bar, plates and the rope and latpulldown bar all came relatively fast within the same month. However I had to wait 3 months to get the pulley system and landmine attachment as they had to be specially produced. In fairness I kept in contact with them on their instant messenger on the website and the lady I was communicating with always responded, it is natural to get a bit anxious if waiting that long but my order eventually came. They explained they had a large backlog and things were slow with manufacturing but should you really be selling the item when you have that isssue? Like my items were being sold whilst I had to wait 3 months to get it shipped. I am happy that everything worked out in the end. I would order from BLK BOX again, especially bumper plates.Reviews of the gear.Swiss bar 20kg - Was a bigger bar than I expected, not really ideal for overhead press due to its size. I only use it for benching and tricep overhead extensions. The angles of the 6 different handles are a bit strange, they are not entirely straight as per a swiss bar but slightly at an angle, but not enough to call this bar a 'football bar'. Some defects in the bar that feels like it was rushed during production such as annoying sounds of metal moving inside the bar, and a few other things but its usable and I dont babysit my bars anyway. 3/5 Rating.Pulley System ( as seen in photo) - As i train at home I wanted access to a pulley system for lat pulldowns, ab flexion, tricep pushdowns. This is a really well made piece of kit that provides a way to do these exercises. My cage is not the highest so it makes the tricep rope very low to the ground and I need to kneel down to use it properly but its not a deal breaker. Definitely provides a new exercise for me and a reason not to constantly have to do chin ups all the time ;). 5/5 rating.Bumper plates 20kg x 4 - Cant say much here. Very nice bumper plates and highly rated. I would say if you want bumper plates then BLK are a very good choice in Ireland. 5/5 Rating.Latpulldown bar / Tricep rope - Cant say much here, they are exactly what you would expect. 4/5 rating.Landmine attachment that fits into a bumper plate - Adds an additional exercise selection for home gym users. Reccomended. 4/5.
May 2022 by Jayne Whittingham
Very good customer service. Both bars look great and the hex bar is perfectly balanced. Very pleased!
February 2022 by Fast Personal Training
Decent gear, robust and definitely commercial grade. Definitely overbuilt and I kinda like that. Over building an item means it's going to last and outlast what its needed for. Can't fault their gear, will 100% buy again.
