March 2024 by Andre Colbert
Got my delivery wrong TWICE. Where is the quality control? They just don't care.
March 2024 by Emma Millar
Colleen was extremely helpful and knowledgeable. Nothing was a bother at all, she took the time to listen and advise us on everything . I would highly recommend Bath Shack to anyone . Can?t wait to get my new bathroom !!
March 2024 by NOELHYNEZY
Colleen was so professional
March 2024 by Pauline halliday
I was in recently with the sales assistant Chloe after a recommendation from a family member and thought I would come on a leave a review, as she was so helpful and explained everything very well. She showed me multiple different tile options and her product knowledge was outstanding. I will be recommending to anyone who is in need.
March 2024 by Arlene Mclaren
Fantastic staff, very helpful.Would totally recommend. Thanks Chloe
March 2024 by Matt Mumford
Colleen has been great throughout the process of selecting, purchasing and getting the bathroom delivered. Would absolutely recommend!
February 2024 by david green
Would just like to thank Colleen at the showroom belfast for taking the time and knowledge to purchase our new bathroom walk in shower thanks Colleen.
February 2024 by Adean McKay
Although I have no issue with quality of items purchased the customer service is awful. Chap in showroom where I purchased item was very helpful and everything going fine until I had to return and reorder something. They didn't know it had been returned, it took numerous phone calls , and weeks for the replacement and despite many phone calls and emails I am still waiting to be reimbursed with difference in the monies???
February 2024 by Lily M
Fab service from Chloe at the Dargan Crescent showroom. She was so helpful showing me some gorgeous tile options for my bathroom that fit my vision and were within my budget. Will deffo recommend!!
February 2024 by Eleanor Gelson
I spoke to Chloe regarding my bathroom refurb and she was absolutely fantastic help. She has such a lovely approach and was offered great, practical advice.
February 2024 by Philip Hanna
First class customer service. Would recommend
February 2024 by Karen Edwards
Utterly useless company, who treat customers like they're a nuisance and refuse to take ownership of issues. Customer Services don't answer the phone and you can't leave voicemail messages, because the voicemail boxes are full! I had the misfortune to speak with a man who continually spoke over me and kept repeating that because he hadn't taken my order, my issue was nothing to do with him.They're happy to take your money, but can't be bothered afterwards.They couldn't grasp the point that the answer to the issue of someone not replying to emails, is NOT to keep sending more emails for them to ignore!
February 2024 by Sarah M
For some reason, even though I'd read through the rubbish (but totally accurate) reviews, I foolishly thought that I wouldn't encounter any problems. Jesus wept, was I wrong. We bought a brushed brass shower enclosure. It came with chrome support arms, not brass. Photos and screenshots were sent over to Bathshack customer service support (?) but after a lot of back and forth the bottom line was, "Yeah, that's just the way it comes." Absolute poison. Avoid.
February 2024 by Stephen Martin
Chloe was full of helpful knowledge and advice, easy to communicate with , and we will certainly be back to place an order for our rental refurb
February 2024 by Denver Halliday
I was in the Dargan Crescent showroom today purchasing a bathroom unit and had the pleasure of dealing with Chloe and Colleen. There were both very attentive, showing me the different options and making the process as easy as possible. I will be recommending the company to anyone who is looking for a bathroom! 5*
