July 2025 by Laura Bell
Absolutely awful customer service. Mangers and so called "second in command" should really be trained on respect and people skills. They should understand having a title of manager means absolutely nothing if you don't have the personality to go with it. Being a manager doesn't necessarily mean you are better than anyone else. The manager in argos forestside should really change his attitude along with his "second in command ". It's a customer facing role not the SAS
June 2025 by oxford Dam
Worst Argos about. Staff are incompetent and rude. Jonny was extremely unhelpful and refused to complete a return. Went to a different store and they returned it straight away.
June 2025 by Beata O'hare
Went in to do a refund the one staff member was so lovely the blond boy, but the manager was beyond rude, unprofessional, immature, zero customer service skills and so unhelpful. The service was beyond disgraceful and disappointing, the manager thought he ran the whole place thought he was being a manager and doing his job, but yet didn?t even come close. Not for one minute did he let me speak about how I wasn?t satisfied with my purchase just continued aggressively speaking over me and saying ?can I finish?? When he was speaking over me I was in such disbelief, that someone who is the so called manager would act that way towards a customer. HR needs to train their manager to mature, understanding, polite and have better customer skills. Absolutely disappointing!
May 2025 by Don Nesbitt
Bald manager with halitosis needs a trip to turkey rather than Thailand this time
May 2025 by Robert Bamford
The problem with all these places is lack of staff. Sainsbury?s is a very wealthy company and yet you?re standing waiting to collect an item on a bank holiday weekend and there?s one hapless person trying to do everything. I walked away. Maybe I?ll collect my item another day or maybe I?ll just leave it to be cancelled? It is pathetic what shopping has become and all because of greed.
PAY someone a decent wage to do the work necessary for your business to succeed.
January 2025 by Deb Aspinall
The manager Colin is amazingly helpful. Sorted out an ebay parcel issue for me. So grateful!
September 2024 by Stephen Moore
Very poor experience at Argos Forestside. Was told that my broken product needed to be taken home and manufacturer contacted. Shocked that the store refused to deal with the matter as brought TV from Argos not LG. Contract of sale is with Argos. Was never informed of this arrangement before purchasing nor was I granted my consumer rights as it was a faulty purchase. Manager most unhelpful and appeared to be unaware of current legislation.
August 2024 by David Oprey
Rude staff
January 2024 by Oonagh D
Very unhelpful with return. Supervisor (female) rude ? turned and walked off without making any effort to process a return in perfect condition (unopened). Argos customer service later resolved issue over the phone in 2 minutes ? very professional and efficient.
August 2023 by Marie Mahon
Girl was helpful knowledgeable +respectful, will call again I try yo get this young lady to serve me
January 2023 by Séamus Murphy (GuinnessWitch)
I was asked to review this place.
January 2023 by Michael Ballintine
I have to add to peoples bad experience. 2 queues for collection and I was in the first q and ignored for 10 mins. The guy with the glasses, not the younger guy needs to be retrained in customer service. No stairs from me, horrendous. To add ordered a item for collection and it was delayed 6 days which meant had only 1 day to collect rather than the usual 7. When I tried to pick up on the 8 days I was told it would be sent back and couldn?t get it even thou it was there. Argos policies are seriously flawed!
December 2022 by The Travelling Camera
Very helpful staff. No waiting on purchase either. Saves a trip into town too so a welcome addition to Forestside
October 2022 by Philip Allen
Ok if you check stock or order what you want beforehand.
October 2022 by Cornflakes Packet
Head office need to educate the store management and staff on the Consumer Rights Act 2015 and honouring warranties. I returned my faulty product three times with the receipt and each time quoted my consumer rights. Each time they fobbed me off to the manufacturer even though it is the retailer who is responsible. When I phoned Argos HQ they told me that 'some stores take a different approach'. Unfortunately for Argos consumer law is not something you can pick and choose.Thankfully Argos Holywood Exchange did a straight swap and their well mannered staff member even commented that the Forestside branch is renowned for not honouring warranties. Sort it out.
