September 2025 by Louise Mansell
Beautiful jewellers with very helpful staff
December 2024 by Lynsey Moffett
I have been going to this shop on Royal avenue for years - I'm on my second very nearly full nomination bracelet and I love them. Staff are always highly professional, kind & patient in store.
However as it's December & things are so busy & I don't drive - I wanted to check if the shop had stock of 2 charms, before I made my 30 minute bus journey.
The girl was rude and abrupt to me on the phone and said, do you have the code, the shop is very busy. I had the code of one, but not the other.
I said that I'd rang up, as I know the shop would be busy & that's what I'm trying to avoid. (Also, I didn't want to travel, arrive & queue up for them not to be in stock.) She replied with, yes I understand that - but I've 20 people staring at me! In the end I told her to just leave it.
Every customer should matter, not just ones in store. There could be a multitude of reasons as to why someone couldn't physically come in to store & it's sad to know that others less fortunate than myself could get treated in this way.
If this staff member had such an amount of customers queued up & didn't have the time or mental capacity to deal with a telephone query, she shouldn't have answered the phone at all.
I will finish my bracelet off by purchasing charms on John Greed online.
October 2024 by Gary Mercer
Fantastic choice, great showroom. My sales person was Debra and she couldn?t have been more lovely and helpful. 10/10
June 2024 by John Smith
I like the service but I don't like the policy's from.this shop
March 2024 by ALC
Went in today (04/03/24) at lunchtime to try and get the Sparkle & Hearts / Hearts of Pandora range for Mother?s Day so I could see it in person to make a purchase decision. Took 10 minutes of me searching throughout the shop, trying to get someones attention in a fairly empty shop before the assistant said they don?t stock Pandora. Why? Because it?s around the corner. Go to Pandora around the corner - doesn?t stock the range either, yet everywhere you go you see someone with this range of jewellery and its incredibly popular. Then people wonder why these highstreet shops close down!
December 2023 by Andrew Thomas Reston
Staff were the friendliest I?ve came across and offered the best customer service I?ve ever received. Cannot recommend enough.
December 2023 by MANCHESTER16
I had to write about my experience today.I bought a necklace online a few months ago and didn't properly check it when it arrived.I took it out a few weeks ago and noticed it was badly tangled.Myself,my Mother and my Sister all tried to untangle it but we couldn't.I was actually going to throw it out but decided to go to the store today and see if one of the girls could help me.It was busy,so the girls could've said they were too busy and I would've been happy enough,but Teresa said she'd take a look-she was brilliant-kept going and believe me,it was a nuisance!Teresa was about 80% of the way there but asked Mia to have a look-she did and untangled the rest of it.Honestly-you have no idea how pleased I was.I have always liked Argento for their products but these ladies are a credit to your business.I buy a few pieces of jewellery over a year and the service I received today is another reason why I always use Argento.Keep up the good work!Philip Stephens
September 2023 by g turner
Very clean and staff were very welcoming and helpful
February 2023 by Anqela Wallace
Looking for small birthday gift. Girl in shop very nice and very attentive. Got a lovely set with ring and earrings to match. Very reasonable and very helpful staff. All good
December 2022 by May Stewart
Lovely selection of jewellery
October 2022 by Jennifer Masterson
I called into Royal Ave store looking a for necklace. Spoke to Jess and Victoria who were so pleasant and helpful. Mentioned that a charm on my nomination bracelet looked damaged and without hesitation they sourced a replacement in the shop without charge . So impressed!!!! Thank you girls .x
December 2021 by Mr. Review man
Young lady who showed me the jewellery I was thinking of was very helpful. Emily was her name I think but, I have given 2 stars because she was wearing trousers and not a skirt. Think she should wear a skirt tbh. Lol. Still, I got a photo of her so I'm happy enough. Nice little shop and a couple of lovely looking young ladies on shop floor.
May 2021 by Martin Hampton
Shop is well organised. Plenty of choice and friendly staff. Got what I needed for the two women in my life ( Wife and Mum ?)
September 2020 by Lynx Zhang
I ordered online before, it was great deal! And buying in-store is also a good choice for you could have a closer look and even a VAT refund which is not available for online pirchasing
June 2020 by Meika Gilroy
Excellent customer service today in Argento Royal Ave from young female(dark straight hair) . Great recommendations on rose gold bracelet for my niece, othwr items which I would not have considered but delighted as bought 2 other items and she was equally very helpful with my query about Nominations bracelet. Positive shopping experience ?
